IBM and Audi UK, one of the world’s leading premium automotive manufacturers, collaborated to redesign Audi’s website to deliver a far more engaging digital customer experience. During the course of 2020, Audi has seen a 59% increase in UK online sales inquiries despite an almost 30% industry decline in new UK car sales during the pandemic. Continue reading IBM Helps Audi UK Reimagine the Digital Customer Experience
Category Archives: Who’s Buying What?
SEEPEX Selects OpenText To Manage Mission-Critical Information
OpenText™ announced SEEPEX, a leading global pump manufacturer, is leveraging OpenText™ Content Suite and OpenText™ Extended ECM for SAP® Solutions to manage the complete lifecycle of company information. Continue reading SEEPEX Selects OpenText To Manage Mission-Critical Information
D’Ieteren Automotive Chooses Vee24 to Connect with Customers Face-to-Face at Virtual 2021 Brussels Motor Show
Vee24, the leader in Intelligent Conversational Multi-experience solutions, announced that D’Ieteren Automotive, Belgium’s number one vehicle distributor, is using the Vee24 platform to showcase its auto brands at the Motor Show. Continue reading D’Ieteren Automotive Chooses Vee24 to Connect with Customers Face-to-Face at Virtual 2021 Brussels Motor Show
British Gas Selects Quadient’s Customer Journey Mapping to Provide Superior Communication-Driven Customer Experiences
Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced that British Gas has implemented Quadient® Customer Journey Mapping to provide highly personalized communication-driven customer experiences. Continue reading British Gas Selects Quadient’s Customer Journey Mapping to Provide Superior Communication-Driven Customer Experiences
The Watches of Switzerland Group Launches Virtual Boutique in the UK with Vee24
Vee24, the leader in intelligent, conversational, multi-experience solutions, announced today that the Watches of Switzerland Group, a leading luxury watch specialist, is using the Vee24 platform to create a Virtual Boutique for customers seeking expert guidance and timepiece inspiration while shopping for luxury watch brands. Continue reading The Watches of Switzerland Group Launches Virtual Boutique in the UK with Vee24
Healthcare provider selects Sabio to deliver next generation contact centre support across Europe
A worldwide provider of health services has signed a three-year services contract with Sabio Group to deliver support for its European customer engagement technology platform. Continue reading Healthcare provider selects Sabio to deliver next generation contact centre support across Europe