RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions, announced that Pinnacle Renewable Energy, an industrial wood pellet manufacturer and distributor, has adopted RingCentral Office®, a unified communications solution that includes team messaging, video meetings and a cloud phone system to enable a sustainable, employee-centric remote working environment for today and the future. Continue reading Pinnacle Renewable Energy Adopts RingCentral Office to Support Remote Work →

Unisys Corporation announced that West Bromwich Building Society (the West Brom) has selected Unisys’ omnichannel banking platform Elevate™ to support the society’s digital transformation by delivering secure new digital services for its members – giving them greater choice and easier ways to manage their savings via any channel. Continue reading West Bromwich Building Society Selects Unisys to Launch New Digital Financial Services for its Members →

Salesforce, the global leader in CRM, announced that Bentley Motors, a British luxury automotive company, will deploy Salesforce cloud solutions to give its employees a 360-degree view of customers—connecting Bentley Motors’ sales, service, and marketing organizations to deliver a white-glove, personalized experience to customers. Continue reading Bentley Motors Reimagines the Future of Luxury Mobility Experiences with Salesforce →

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced a strategic partnership Yameo, a software company based in the Netherlands. Continue reading Cloud communications leader Vonage announces EMEA Video API partnership with Dutch software house Yameo →

InsureandGo Insurance Services in the UK, Republic of Ireland and Australia has successfully completed the implementation of a new cloud-based solution for handling its PCI compliance requirements, to deliver greater compliance rigour when handling Cardholder not Present payments. Continue reading PCI Pal® supports InsureandGo with payment security and compliance →

NICE announced that Swinton Group has transformed customer service and improved both customer and employee experiences by leveraging NICE’s Attended Automation solution. A UK-based insurance retailer with a network of branches across the country, Swinton Group redefined customer service workflows to ensure employees had the right data at the opportune time and next-step guidance at their fingertips with NICE’s Attended Automation solution. Continue reading Swinton Group Boosts Net Promoter Score by 11 Percent with NICE Attended Automation →