Gulf Bank, one of the largest and leading banks in Kuwait, has embarked on a multi-year customer experience transformation journey with Avaya as it seeks to embrace a multiexperience approach that strengthens its market differentiation through better customer and employee experiences. Continue reading Gulf Bank Embarks on Multi-Year Multiexperience Transformation Journey With Avaya →

Noble Systems Corporation, a global leader in omnichannel contact centre technology solutions, is pleased to announce that Physicians Immediate Care has chosen the Noble® Contact Center Suite to help provide remarkable care to its patients. Continue reading Physicians Immediate Care Selects Noble Contact Centre Technology to Improve Patient Service →

RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions, announced that Pinnacle Renewable Energy, an industrial wood pellet manufacturer and distributor, has adopted RingCentral Office®, a unified communications solution that includes team messaging, video meetings and a cloud phone system to enable a sustainable, employee-centric remote working environment for today and the future. Continue reading Pinnacle Renewable Energy Adopts RingCentral Office to Support Remote Work →

Unisys Corporation announced that West Bromwich Building Society (the West Brom) has selected Unisys’ omnichannel banking platform Elevate™ to support the society’s digital transformation by delivering secure new digital services for its members – giving them greater choice and easier ways to manage their savings via any channel. Continue reading West Bromwich Building Society Selects Unisys to Launch New Digital Financial Services for its Members →

Salesforce, the global leader in CRM, announced that Bentley Motors, a British luxury automotive company, will deploy Salesforce cloud solutions to give its employees a 360-degree view of customers—connecting Bentley Motors’ sales, service, and marketing organizations to deliver a white-glove, personalized experience to customers. Continue reading Bentley Motors Reimagines the Future of Luxury Mobility Experiences with Salesforce →

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced a strategic partnership Yameo, a software company based in the Netherlands. Continue reading Cloud communications leader Vonage announces EMEA Video API partnership with Dutch software house Yameo →