Five9, an industry-leading provider of the intelligent cloud contact centre, demonstrates continued collaboration with Microsoft as it expands new customer wins using the Five9 UC integration with Microsoft Teams. Continue reading Five9 Announces Joint Customer, ProSites, is Utilizing UC Integration With Microsoft Teams →

8×8, announced that MSC Mediterranean Shipping Company, a global leader in transportation and logistics, has selected 8×8 to transform its global communications, collaboration and customer engagement infrastructure onto a single cloud platform, deploying the 8×8 Open Communications Platform™, including 8×8 Voice for Microsoft Teams, internationally across more than 155 countries and 493 locations. Continue reading MSC Mediterranean Shipping Company Selects 8×8 Open Communications Platform to Accelerate Global Digital Transformation →

Pegasystems, the software company empowering digital transformation at the world’s leading enterprises, announced Tokio Marine Kiln (TMK), a forward-thinking international underwriting business, has selected Pega Platform™ using Pega Cloud™ to help cut costs, consolidate siloed processes, and achieve significant operational improvements. Continue reading Tokio Marine Kiln Selects Pega Platform to Improve Operational Efficiency →

ContractPodAi®, the award-winning provider of AI-powered contract lifecycle management software, announced that Inmarsat, the world leader in global mobile satellite communications, has selected and successfully integrated ContractPodAi’s platform to support its document and contract management. Continue reading Inmarsat Selects ContractPodAi’s Artificial Intelligence-Powered Solution →

Dixa, the conversational customer service specialist, has announced that fast-growth subscription-based vegan food company, allplants, has implemented its integrated conversational customer service platform to meet rising customer demand. Continue reading allplants Selects Dixa to Deliver Customer Delight →

Vonage, a global leader in cloud communications technology helping businesses accelerate their digital transformation, has announced a strategic partnership with UK-based data and software specialists, Software Solved. Vonage will embed its Video API into Software Solved’s innovative SurveyorTech solution to power comprehensive surveys remotely. Continue reading Vonage Chosen by Software Solved to Power Virtual Surveyor Solution in the UK →