Tag Archives: HeyWire Business

HeyWire Business Launches Business Messenger, The Only “Do It Yourself” App, Creating a New Category of Workplace Messaging

PRESS RELEASE: HeyWire Business, the leading enterprise mobile messaging company, today announced the launch of Business Messenger by HeyWire, the only self-serve app available designed to meet the messaging needs of today’s business professionals. Covering the industry’s broadest range of platforms, devices and enterprise applications, HeyWire Business empowers users to send texts that come from their office phone number, providing a true “one number” business identity for voice and text alike. Continue reading HeyWire Business Launches Business Messenger, The Only “Do It Yourself” App, Creating a New Category of Workplace Messaging

52% of Consumers Prefer Text Conversations with Support Reps Over Their Current Support Method

PRESS RELEASE: HeyWire Business, the leading enterprise mobile messaging service, today announced the results of recent consumer customer support preference study. The survey of more than 700 consumers found that over half of respondents – 52 percent – would be likely to text with a live customer support agent, and that the same percentage would prefer texting to talk with a live customer service rep, instead of their current method of reaching customer support. These results confirm the growth of text messaging as a preferred means of communication for consumers of all ages. Continue reading 52% of Consumers Prefer Text Conversations with Support Reps Over Their Current Support Method