Verint® announced its expanded partnership with Webex by Cisco through the integration of the Verint Open Platform’s unified data hub into the Webex App Hub for Webex Contact Center. Continue reading Verint Open Platform Expands Integration with Webex by Cisco
Daily Archives: April 3, 2024
Twilio Launches Unified Profiles and Agent Copilot
Twilio announced the launch of two new innovations within Twilio Flex, the cloud-based digital engagement solution: Unified Profiles and Agent Copilot. Continue reading Twilio Launches Unified Profiles and Agent Copilot