Tag Archives: home agent

Sensée reaches milestone of 500 UK HomeAgents

PRESS RELEASE: Contact centre homeworking specialist Sensée has appointed its 500th HomeAgent as the company continues to expand its UK operations. Sensée’s fully-employed HomeAgents handle customer contacts and back office services via phone, email and web chat for a blue chip client list that includes Argos, Aviva, PhotoBox and Rank Interactive. Continue reading Sensée reaches milestone of 500 UK HomeAgents

Ideal Living Celebrates Decade of Using LiveOps Agent Services to Accelerate Business Growth

PRESS RELEASE: LiveOps, Inc., the global leader in cloud contact centre and customer service solutions, announced today that long-time customer Ideal Living Management LLC is celebrating one decade of accelerating business growth with LiveOps Agent Services. LiveOps provides agent services leveraging a best-of-breed, cloud-based contact centre platform and a remote, independent contractor-based talent pool of more than 20,000 at-home agents. Continue reading Ideal Living Celebrates Decade of Using LiveOps Agent Services to Accelerate Business Growth