PRESS RELEASE: Contact centre homeworking specialist Sensée has appointed its 500th HomeAgent as the company continues to expand its UK operations. Sensée’s fully-employed HomeAgents handle customer contacts and back office services via phone, email and web chat for a blue chip client list that includes Argos, Aviva, PhotoBox and Rank Interactive. Continue reading Sensée reaches milestone of 500 UK HomeAgents
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Ideal Living Celebrates Decade of Using LiveOps Agent Services to Accelerate Business Growth
PRESS RELEASE: LiveOps, Inc., the global leader in cloud contact centre and customer service solutions, announced today that long-time customer Ideal Living Management LLC is celebrating one decade of accelerating business growth with LiveOps Agent Services. LiveOps provides agent services leveraging a best-of-breed, cloud-based contact centre platform and a remote, independent contractor-based talent pool of more than 20,000 at-home agents. Continue reading Ideal Living Celebrates Decade of Using LiveOps Agent Services to Accelerate Business Growth