Tag Archives: MiaRec

MiaRec Launches a New Complete Solution for Call Recording and Contact Center Performance Management

PRESS RELEASE: MiaRec released a new version of MiaRec, an award-winning call recording and quality management software for contact centers. MiaRec launches a new complete solution for contact center performance management, featuring advanced call recording functionality, agent evaluation and powerful, customizable performance reporting. Continue reading MiaRec Launches a New Complete Solution for Call Recording and Contact Center Performance Management

MiaRec proudly introduces version 5.0 of MiaRec call recording and quality management software

PRESS RELEASE: MiaRec, a global provider of advanced contact center solutions and business call recording products, released a new version of MiaRec, award-winning call recording and quality monitoring solution for contact centers. MiaRec version 5.0 features a brand-new web-interface with dashboard, intuitive and advanced search capabilities and extensive reporting functionality. Continue reading MiaRec proudly introduces version 5.0 of MiaRec call recording and quality management software