Quiq, the leader in enterprise-grade agentic AI for CX innovation, announced agentic AI powered Quality Management. Aptly named Conversation Analyst, this powerful agentic AI solution analyses every AI and human agent conversation across voice, web chat, SMS, and other asynchronous messaging platforms, like Apple Messages for Business and WhatsApp. Continue reading Quiq Advances Contact Centre Quality Management with New Agentic AI Analyst
Tag Archives: Quiq
LOOP Insurance triples customer self-service rate with Quiq’s innovative Generative AI
Quiq, the trailblazing conversational customer experience (CCX) platform, is proud to announce that LOOP insurance is live with a customer-facing AI Assistant, built on Large Language Models (LLM), the same AI underlying ChatGPT. Continue reading LOOP Insurance triples customer self-service rate with Quiq’s innovative Generative AI
Quiq announces expansion into the United Kingdom and Europe bringing its conversational AI and digital messaging to new markets
Quiq, the technology company creating the future of conversations between businesses and their customers, announced an expansion of its services to the United Kingdom and Europe to meet a growing international demand for digital messaging. Continue reading Quiq announces expansion into the United Kingdom and Europe bringing its conversational AI and digital messaging to new markets