Tag Archives: Salesforce.com

Solgari announces Cloud Contact Center integration & mobility capability for Salesforce.com users

PRESS RELEASE: Solgari’s Cloud Contact Center application is currently being used by Salesforce.com Sales Cloud users to drive their global sales and support team’s ability to quickly reach and respond to customers. Continue reading Solgari announces Cloud Contact Center integration & mobility capability for Salesforce.com users

Salesforce.com Positioned in the Leaders Quadrant in the 2014 Gartner Magic Quadrant for CRM Customer Engagement Centers

PRESS RELEASE: Salesforce.com announced that for the fourth consecutive year Salesforce Service Cloud is positioned by Gartner, Inc. in the “Leaders” quadrant of the April 24, 2014 CRM Customer Engagement Center report. The evaluation is based on completeness of vision and ability to execute. Continue reading Salesforce.com Positioned in the Leaders Quadrant in the 2014 Gartner Magic Quadrant for CRM Customer Engagement Centers

LiveOps Brings Two Powerful, Packaged Cloud Contact Center Applications to Salesforce.com AppExchange

PRESS RELEASE: LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced two new packaged applications for Salesforce users at the Salesforce1 World Tour – Chicago. LiveOps Voice Advantage and LiveOps Outbound Advantage, now listed on AppExchange, bring the power of inbound and outbound voice interactions to Salesforce users. Continue reading LiveOps Brings Two Powerful, Packaged Cloud Contact Center Applications to Salesforce.com AppExchange