Tag Archives: Satmetrix

Brands Customers Actually Like: Customer Loyalty Revealed by UK Satmetrix® Net Promoter® Benchmarks Report

PRESS RELEASE: Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience releases its UK Net Promoter Customer Loyalty Benchmark Reports. The reports rank more than 60 brands across 10 UK sectors, including financial services, insurance, television, mobile and internet providers, identifying which companies consumers do business with. Continue reading Brands Customers Actually Like: Customer Loyalty Revealed by UK Satmetrix® Net Promoter® Benchmarks Report

Satmetrix Introduces New Cloud-based Customer Experience Management Solution ForSmall & Mid-Sized Businesses

PRESS RELEASE: Satmetrix, the world’s leading provider of Net Promoter software, today announced the availability of Satmetrix Standard, the only self-service, cloud-based solution designed specifically for small and mid-sized businesses interested in developing customer experience management (CEM) programs based on the Net Promoter Score (NPS) methodology. Continue reading Satmetrix Introduces New Cloud-based Customer Experience Management Solution ForSmall & Mid-Sized Businesses