Upland Software, Inc., a leader in AI-enabled cloud software for digital transformation, announced that Upland Panviva has launched Sidekick, a modern way to deliver compliant and contextualized knowledge to agents, the superheroes of contact centres. Continue reading Upland Panviva Launches Sidekick, An AI-Powered Agent Assistant
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Upland Panviva Now Available on Genesys AppFoundry
Upland Software, announced that Panviva, the omnichannel knowledge platform built for highly regulated industries, is now available on the Genesys AppFoundry®, the industry’s largest dedicated marketplace focused on customer experience solutions. Continue reading Upland Panviva Now Available on Genesys AppFoundry