Tag Archives: Yaskawa America

Yaskawa America Selects Aptean’s Knowledge Management Platform to Enhance Customer Service

Aptean, a global leader in enterprise application software (EAS), will provide Yaskawa America, Inc. with Knova, a knowledge management (KM) solution that will enable Yaskawa to quickly and cost effectively resolve customer service issues. Knova is ideal for large customer service and support organizations like Yaskawa that process complex queries across multiple channels.  Continue reading Yaskawa America Selects Aptean’s Knowledge Management Platform to Enhance Customer Service