Category Archives: Appointments

QuestBack expands in UK with appointment of Paul Barnes as country manager

PRESS RELEASE: QuestBack, the global leader in enterprise feedback management (EFM) announced that Paul Barnes has joined to head UK operations as Country Manager. An experienced software leader, Barnes has proven expertise in growing technology businesses, with a particular focus on the customer experience market. He joins from multichannel customer interaction management software vendor Eptica, where he was VP Operations. Continue reading QuestBack expands in UK with appointment of Paul Barnes as country manager

Aspect Software Welcomes Laura Clayton McDonnell As Senior Vice President of North American Sales

aspect-logo-std-full-RGBPRESS RELEASE: Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back office and award-winning cloud solutions, today announced the appointment of Laura Clayton McDonnell to senior vice president of North American sales. Clayton McDonnell, a technology industry veteran, is tasked with driving growth in Aspect’s fundamental sales agenda for the company’s SaaS, cloud, hybrid, and on-premise customer experience solutions. Continue reading Aspect Software Welcomes Laura Clayton McDonnell As Senior Vice President of North American Sales

Aspect Software Appoints Joe Gagnon to Senior Vice President and General Manager Cloud Solutions

aspect-logo-std-full-RGBPRESS RELEASE: Aspect Software announced the appointment of Joe Gagnon to Senior Vice President and General Manager Cloud Solutions. Gagnon’s 30 years of business strategy and cloud technology experience will help Aspect expand the company’s cloud contact center capabilities by building on the success of the Voxeo and Qivox acquisitions, the recent launch of Aspect SaaS contact center solution, Zipwire, and the new affiliate partnership with LiveVox. Continue reading Aspect Software Appoints Joe Gagnon to Senior Vice President and General Manager Cloud Solutions