CallMiner, the global leader in AI-powered conversation intelligence and customer experience (CX) automation, has been named a core performing provider in the refreshed CMP Research Prism for Conversational IVR/Voicebot. Continue reading CallMiner Named a Core Performing Provider in the CMP Research Prism for Conversational IVR/Voicebot
Daily Archives: November 10, 2025
Morrisons Partners with TCS to Transform the Customer Experience
Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, has expanded its decade-long partnership with Morrisons, one of the UK’s largest supermarket chains with 500 stores serving 11 million shoppers each week. Continue reading Morrisons Partners with TCS to Transform the Customer Experience