NFON AG, a leading European provider of integrated business communications with a focus on AI-based applications, has appointed Neil Coulthard as Head of Sales and Managing Director, NFON UK, effective 1 October 2026.
Reporting to Jennifer Fritsch, Vice President Small & Midsize Sales, NFON AG, Coulthard will support NFON’s growth in the UK market, with a clear focus on the channel, enterprise and expanding opportunities across NFON’s AI-powered portfolio.
Turning market experience into growth
In his new role, Coulthard will lead UK sales and partner development, with responsibility for strengthening existing partner relationships, cross-selling and upselling, attracting new strategic partners and further developing NFON’s enterprise business. NFON’s expanded AI-powered portfolio also provides new points of engagement for partners whose capabilities and customer bases align with NFON’s wider offering.
For Alexander Wettjen, Executive Vice President Group Sales & Marketing, NFON AG, Coulthard brings the experience and market knowledge to turn the potential into growth in the UK: “The UK market is changing, and so are the opportunities for NFON and our partners. Neil understands both where the business comes from, and where the market is going. His appointment reflects our clear commitment to the UK and our ambition to build on what we have already established and accelerate our development in the market.”
Partners are how we grow in the UK
NFON aims to strengthen its differentiation and visibility in the highly competitive UK market by working more closely with partners and reinforcing its position as an innovative and trustworthy provider.
“Partners are how we grow in the UK,” said Neil Coulthard. “For me, it starts with listening: to the team, to our partners and to customers. I want to pinpoint where we can genuinely move the needle, turn that into clear joint plans and create new opportunities for our partners to grow their businesses. We will keep the core cloud telephony business central while moving quickly to unlock the opportunities across NFON’s wider AI-powered communications portfolio.”
Neil joins NFON from Charterhouse Group, where he was Director of Sales Operations. Before that he was Channel Director at Focus Group and spent the earlier part of his career in senior sales leadership roles at Gamma. He brings extensive experience in sales leadership, channel development and business communications, alongside a strong network across the UK communications market.
About NFON AG
NFON AG is Europe’s trusted partner for AI-powered business communication. Founded in 2007 and headquartered in Munich, NFON enables companies to transform their communication using secure, scalable and AI-based technologies.
The integrated portfolio combines solutions in business telephony, intelligent assistant and customer engagement to help companies manage conversations, automate workflows and improve the customer experience. By integrating AI into central communication processes, NFON enables smarter, data-based interactions for organisations of all sizes.
With its own subsidiaries in key European markets – including Germany, Austria, the United Kingdom, Italy, Spain, France, Poland, Portugal and Kosovo – NFON develops and operates its solutions in Europe, thereby ensuring the highest standards of data protection, security and full GDPR compliance.
Driven by its mission to rethink business communication and to inspire and connect people so they can grow sustainably together, NFON is shaping the future of secure, intelligent business communication “Made in Europe”.
Further information is available at: https://corporate.nfon.com