As previously announced by Conduent, Skyview Capital, LLC (“Skyview”), a global private investment firm, announced that it has acquired select customer care assets from Conduent Incorporated and formed Continuum Global Solutions (“Continuum”) to serve as the single brand to house and operate the newly formed business. Terms of the acquisition were not disclosed. Continue reading Skyview Capital Completes the Acquisition of Select Customer Care Assets from Conduent Incorporated →

Enghouse Systems Limited announced it has acquired ProOpti AB. Continue reading Enghouse Systems Acquires ProOpti AB →

Pegasystems, the software company empowering digital transformation at the world’s leading enterprises announced the asset purchase of Infruid Labs, a business analytics and data visualization software company. This acquisition brings a consumer-grade user interface and enterprise-class capabilities to Pega solutions that enable users to easily visualize and better understand their Pega application data to improve decision making. Continue reading Pegasystems Acquires Business Intelligence and Data Visualization Capabilities To Enable Smarter Business Decisions →

Vector Capital, a leading private equity firm specializing in transformational investments in established technology businesses announced the successful completion of its acquisition of Aspect Software, Inc. (“Aspect”), a leading provider of fully integrated customer engagement, workforce optimization, and self-service omni-channel solutions. Continue reading Vector Capital Completes Acquisition of Aspect Software →

Tech Mahindra has signed an agreement to purchase 100% of shares in Dynacommerce Holding B.V. As a result, DynaCommerce will play a key role in further enhancing TechMahindra‘s Customer Experience Strategy. Continue reading Tech Mahindra announces DynaCommerce acquisition →

Twilio announced the successful completion of its previously announced acquisition of SendGrid, Inc., the leading email API platform. This follows approval by the stockholders of both companies at separate meetings on Jan. 30, 2019. This transaction is valued at approximately $3 billion. Continue reading Twilio Completes Acquisition of SendGrid →