Category Archives: Acquisitions & Mergers

European cloud communications and UCaaS provider Destiny acquires Meridix and takes leadership position in communication analytics

Destiny, the European provider of secure cloud and business communication solutions for SMEs, announces the acquisition of the leading Swedish analytics and reporting company Meridix. Continue reading European cloud communications and UCaaS provider Destiny acquires Meridix and takes leadership position in communication analytics

Nuvias UC Fuels Its Growth In Europe Through Alliance Technologies GmbH Acquisition

As part of its exciting and fast-paced growth, driven by increased demand from its customer base to provide best of breed solutions across Europe, Nuvias UC announces the acquisition of Alliance Technologies GmbH, a UC specialised, value added distributor founded in 2001. Continue reading Nuvias UC Fuels Its Growth In Europe Through Alliance Technologies GmbH Acquisition

Unbabel Acquires Language Translation Company Lingo24 to Deliver Multilingual Content for Global Marketing Teams

Unbabel, an AI-powered language operations platform that helps businesses deliver multilingual support at scale, today announced the acquisition of Lingo24 as part of its strategy to bring consistent and reliable translation to businesses around the world. Continue reading Unbabel Acquires Language Translation Company Lingo24 to Deliver Multilingual Content for Global Marketing Teams

Eckoh acquires Syntec for £31m to Enhance its Product Offering, Extend Patented IP and Accelerate Cloud Growth

Eckoh, the leading Customer Engagement data and payment security provider, has completed its acquisition of Syntec Holdings Ltd (Syntec), a UK-based company specializing in secure payment solutions for Contact Centers, for £31m ($41m). Continue reading Eckoh acquires Syntec for £31m to Enhance its Product Offering, Extend Patented IP and Accelerate Cloud Growth

Mastercard to add to services momentum with acquisition of Dynamic Yield, McDonald’s cutting-edge personalization platform

Mastercard and McDonald’s announced an agreement for Mastercard to acquire McDonald’s state-of-the art personalization platform and decision engine company, Dynamic Yield. Dynamic Yield’s technology is a natural addition to Mastercard’s existing suite of services that help brands deliver more effective and trusted customer experiences across channels. Continue reading Mastercard to add to services momentum with acquisition of Dynamic Yield, McDonald’s cutting-edge personalization platform

TTEC Announces Agreement to Acquire Public Sector Citizen Experience Platform

TTEC Holdings, Inc., one of the largest global CX technology and services innovators for end-to-end digital CX solutions, announces the signing of an agreement to acquire certain citizen experience and smart city assets of Faneuil, Inc. a wholly owned subsidiary of ALJ Regional Holdings, Inc. Continue reading TTEC Announces Agreement to Acquire Public Sector Citizen Experience Platform

Teleperformance acquires Senture, a significant BPO operator for government services in the United States

Teleperformance, a leading global group in digitally integrated business services, announced that it has acquired Senture, a significant business process outsourcing (BPO) operator for government services in the United States, from Kingswood Capital Management, L.P. (Kingswood), a US private investment firm based in Los Angeles, California. Continue reading Teleperformance acquires Senture, a significant BPO operator for government services in the United States