Salesforce, the global leader in CRM, announced it has signed a definitive agreement to acquire Fin, formerly Intercom, an industry-leading customer agent company. Under the terms of the agreement, Salesforce will acquire Fin for approximately $3.6 billion, subject to customary purchase price adjustments. Continue reading Salesforce Signs Definitive Agreement to Acquire Fin
Category Archives: Acquisitions & Mergers
Aircall Acquires Piper AI
Aircall, the AI-powered customer communications platform trusted by more than 23,000 businesses worldwide, announced the acquisition of Piper AI, a revenue intelligence and agentic sales orchestration company. Continue reading Aircall Acquires Piper AI
Salesforce Signs Definitive Agreement to Acquire Contentful
Salesforce, the #1 AI CRM, announced it has signed a definitive agreement to acquire Contentful, a leading composable content platform trusted by over 4,800 of the world’s leading brands to deliver personalized digital experiences at scale. Continue reading Salesforce Signs Definitive Agreement to Acquire Contentful
Sprinklr Acquires ViralMoment to Define the Next Era of Multimodal Customer Intelligence
Sprinklr, the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), announced the acquisition of assets of ViralMoment, an AI-powered social video intelligence and analytics solution, strengthening Sprinklr’s leadership in modern, multimodal customer intelligence. Continue reading Sprinklr Acquires ViralMoment to Define the Next Era of Multimodal Customer Intelligence
Qualtrics completes acquisition of Press Ganey Forsta
Qualtrics announced the completion of its acquisition of Press Ganey Forsta for $6.75 billion USD. Qualtrics created the Experience Management category to deliver legendary experiences for organizations and the people they serve. Continue reading Qualtrics completes acquisition of Press Ganey Forsta
Aircall Acquires Vogent to Advance Its AI Voice Agent Built Natively into Business Phones
Aircall, the AI-powered customer communications platform trusted by more than 22,000 businesses worldwide, announced the acquisition of Vogent, an AI voice agent company. Continue reading Aircall Acquires Vogent to Advance Its AI Voice Agent Built Natively into Business Phones