Thrive Global, the leading behaviour change technology company founded by Arianna Huffington in November 2016, announced the acquisition of Boundless Mind, the neuroscience-based artificial intelligence company and leader in behavioural design and engineering. Continue reading Thrive Global Acquires Boundless Mind, Neuroscience-based Artificial Intelligence Company to Power Health and Productivity Behaviour Change →

Cisco announced it has completed the acquisition of privately-held CloudCherry based in Salt Lake City, UT. CloudCherry is a Customer Experience Management (CEM) company that provides predictive analytics, rich customer journey mapping and sophisticated survey capabilities. Continue reading Cisco Completes Acquisition of CloudCherry →

Kibo, announced it has entered into an agreement to acquire leading testing and optimisation provider, Monetate. The acquisition will expand Kibo’s personalisation capabilities and will not only complement its best-in-class Certona solution but will also extend the reach of Kibo’s end-to-end cloud commerce platform. Continue reading Kibo to Acquire Monetate to Empower Retailers to Personalise and Optimise the Entire Customer Journey →

Medallia, the global leader in experience management announced it has acquired Crowdicity, the idea and innovation management platform that drives continuous innovation at scale. Continue reading Experience Management Leader Medallia Acquires Idea and Innovation Platform Crowdicity →

Oracle announced it signed an agreement to acquire CrowdTwist, the leading cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. Continue reading Oracle Buys CrowdTwist →

Upland Software, a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centres. Continue reading Upland Software announces Acquisition of InGenius →

Enreach, the fast-growing European group backed by pan-European investment company Waterland, strengthens its position in the IT and telecommunications markets with the acquisition of Network Telecom, a leading telecommunications provider in the United Kingdom. Continue reading Enreach expands with the acquisition of Network Telecom, United Kingdom →

Medallia, the global leader in experience management announced it has acquired Zingle, the real-time customer engagement solution for hospitality, travel and retail verticals. Continue reading Medallia Acquires Zingle, a leading Multi-Channel Mobile Messaging and Customer Engagement Technology →

McDonald’s Corporation (MCD) announced an agreement to acquire Apprente, an early stage leader in voice-based, conversational technology. The agreement marks another bold step in advancing employee and customer facing innovations while further strengthening McDonald’s technology capabilities. Continue reading McDonald’s to Acquire Apprente, An Early Stage Leader in Voice Technology →

SurveyMonkey, a leading global survey software company announced that it has completed its acquisition of GetFeedback, a leading customer experience management company. A top-rated feedback solution for Salesforce according to the Salesforce AppExchange, GetFeedback serves leading brands, which include enterprise customers like Cisco, 3M, Caterpillar, Johnson & Johnson, Walgreens, and Salesforce. Continue reading SurveyMonkey Completes Acquisition of GetFeedback →