Salesforce, the world’s #1 AI CRM, announced it has completed its acquisition of Fin, formerly Intercom, an industry-leading customer agent company. The close of the acquisition brings Fin’s customer agent platform and world-class technical AI team to Salesforce, along with an established global customer base of more than 30,000 companies. Continue reading Salesforce completes acquisition of Fin
Category Archives: Acquisitions & Mergers
Zoom to acquire Common Room, bringing buyer intelligence to its AI revenue platform
Zoom Communications, Inc., announced that it has entered into a definitive agreement to acquire Common Room, an AI-native Go-to-Market (GTM) intelligence platform that turns fragmented signals and siloed customer data into complete, person-level buyer intelligence and activates it with AI agents. Continue reading Zoom to acquire Common Room, bringing buyer intelligence to its AI revenue platform
Genesys Acquires Pinkfish to Accelerate the Future of Autonomous Customer Experience
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it has acquired Pinkfish, a leading agentic orchestration workflow company. Continue reading Genesys Acquires Pinkfish to Accelerate the Future of Autonomous Customer Experience
MoEngage Acquires Aampe to Bring 1:1 Agentic Decisioning to B2C Marketing Teams
MoEngage, the agentic customer data and engagement platform trusted by more than 1,350 consumer brands globally, announced the acquisition of San Francisco-headquartered Aampe, an AI infrastructure company that provisions a dedicated, autonomous AI agent for every individual customer of a brand. Continue reading MoEngage Acquires Aampe to Bring 1:1 Agentic Decisioning to B2C Marketing Teams
Salesforce Signs Definitive Agreement to Acquire Fin
Salesforce, the global leader in CRM, announced it has signed a definitive agreement to acquire Fin, formerly Intercom, an industry-leading customer agent company. Under the terms of the agreement, Salesforce will acquire Fin for approximately $3.6 billion, subject to customary purchase price adjustments. Continue reading Salesforce Signs Definitive Agreement to Acquire Fin
Aircall Acquires Piper AI
Aircall, the AI-powered customer communications platform trusted by more than 23,000 businesses worldwide, announced the acquisition of Piper AI, a revenue intelligence and agentic sales orchestration company. Continue reading Aircall Acquires Piper AI