CallMiner, the leading provider of AI-powered conversation intelligence to improve customer experience (CX), announced it has acquired VOCALLS, a leading voice-first conversational AI and automation platform. Continue reading CallMiner Acquires Conversational AI and Automation Provider VOCALLS
Category Archives: Acquisitions & Mergers
Aryza Announces Strategic Acquisition of Webio
Aryza, a global provider of mission-critical automation software across the credit lifecycle, is thrilled to announce its acquisition of Webio, a pioneering provider of conversational AI solutions. Continue reading Aryza Announces Strategic Acquisition of Webio
Invoca Acquires Symbl.ai, Empowering Brands to Orchestrate the Buyer Journey With Agentic AI
Invoca, the AI-leader in revenue execution platforms, announced it has signed a definitive agreement to acquire Symbl.ai, an AI-driven human intelligence platform. Continue reading Invoca Acquires Symbl.ai, Empowering Brands to Orchestrate the Buyer Journey With Agentic AI
IgniteTech Acquires Khoros to Transform Customer Connections in the AI Answer Engine Era
IgniteTech, a leader in AI innovation for enterprise software, announced its acquisition of Khoros, the comprehensive platform for digital-first customer engagement. IgniteTech is set to integrate its proven AI technologies across the Khoros platform. Continue reading IgniteTech Acquires Khoros to Transform Customer Connections in the AI Answer Engine Era
MaxContact Strengthens AI Capabilities with Strategic Acquisition of Curious Thing
MaxContact announced its acquisition of Curious Thing’s technology and assets. The move will significantly enhance MaxContact’s current AI capabilities while maintaining the company’s commitment to balancing technology with meaningful human connections in contact centres. Continue reading MaxContact Strengthens AI Capabilities with Strategic Acquisition of Curious Thing
Press Ganey Forsta acquires InMoment
Press Ganey Forsta, a leading provider of experience measurement, data analytics, and insights, announced it is acquiring InMoment, a customer experience technology company with deep expertise in AI, natural language processing, and cross-industry solutions. Continue reading Press Ganey Forsta acquires InMoment