Category Archives: Acquisitions & Mergers

Hexaware leapfrogs its Customer Experience Transformation business with the acquisition of Mobiquity

Hexaware Technologies Ltd, one of India’s fastest growing IT Consulting firms, announced the acquisition of Mobiquity Inc for a total consideration of ~ $182 million. Mobiquity creates awesome digital products for some of the most well-known brands in the world, such as Amazon Web Services, Rabobank, Philips, Wawa, Backbase and Otsuka. Continue reading Hexaware leapfrogs its Customer Experience Transformation business with the acquisition of Mobiquity

Salesforce Signs Definitive Agreement to Acquire Tableau

Salesforce, the global leader in CRM, and Tableau Software, the leading analytics platform, have entered into a definitive agreement under which Salesforce will acquire Tableau in an all-stock transaction, pursuant to which each share of Tableau Class A and Class B common stock will be exchanged for 1.103 shares of Salesforce common stock, representing an enterprise value of $15.7 billion (net of cash), based on the trailing 3-day volume weighted average price of Salesforce’s shares as of June 7, 2019. Continue reading Salesforce Signs Definitive Agreement to Acquire Tableau

Redwood Technologies Group Enhances Quality Monitoring Expertise with Weston Digital Technologies Acquisition

Redwood Technologies Group has announced that it has acquired leading quality monitoring specialists Weston Digital Technologies. This is part of a programme of continuing expansion to help organisations provide better Customer Engagement and Experience. Continue reading Redwood Technologies Group Enhances Quality Monitoring Expertise with Weston Digital Technologies Acquisition

Medallia to Acquire Behavioral Analytics Startup Cooladata

Medallia, the global leader in customer experience management, announced it has signed a definitive agreement to acquire Tel Aviv-headquartered Cooladata, a next generation cloud-based behavioral analytics platform. Leveraging its proprietary big data platform and artificial intelligence engine, Cooladata can process huge datasets beyond customer surveys to analyze non-explicit feedback to derive and predict customer sentiment. Continue reading Medallia to Acquire Behavioral Analytics Startup Cooladata

Freshworks Acquires Natero, a Leader in Customer Success Cloud Software

Freshworks, a global innovator in customer engagement software, announced it has acquired Natero, Inc., a leading customer success management software company. The acquisition gives Freshworks a SaaS platform that unifies marketing, sales, support and, now, customer success. With Natero’s AI/ML-powered technology, the Freshworks platform puts actionable data in the hands of customer success professionals. Continue reading Freshworks Acquires Natero, a Leader in Customer Success Cloud Software