Digital transformation and customer experience experts, FourNet, have acquired global network specialists 01T. Continue reading FourNet acquires high-speed global network specialists 01T
Category Archives: Acquisitions & Mergers
Cyara Strengthens AI-based Chatbot Optimization Capabilities with Acquisition of QBox
Cyara, the leading AI-powered Customer Experience (CX) Assurance Platform provider, announced its acquisition of industry-leading conversational AI testing company QBox. Continue reading Cyara Strengthens AI-based Chatbot Optimization Capabilities with Acquisition of QBox
Momentum Completes Acquisition of G12 Communications
Momentum, a leading global provider of managed services and next-gen managed network solutions, announced that it has completed its acquisition of G12 Communications, a Seattle area-based provider of voice-enabled and Operator Connect Microsoft Teams solutions. Continue reading Momentum Completes Acquisition of G12 Communications
Broadcom Completes Acquisition of VMware
Broadcom, a global technology leader that designs, develops, and supplies semiconductor and infrastructure software solutions, announced that it has completed its acquisition of VMware, Inc. Continue reading Broadcom Completes Acquisition of VMware
Intent HQ Merges with Anagog to Advance Generative AI for Personal Relevance
Intent HQ, the privacy-first Customer AI platform, announced that it has merged with the Edge AI customer engagement platform, Anagog. The merger will extend Intent HQ’s capability to the edge, and provide clients and AI agents access to a unique source of insight to create more relevant and personalised interactions. Continue reading Intent HQ Merges with Anagog to Advance Generative AI for Personal Relevance
ISG Acquires Ventana Research, a Leading Software Industry Analyst Firm
Information Services Group (ISG), a leading global technology research and advisory firm, announced it has acquired Ventana Research, a leading technology research firm specializing in coverage of the $800 billion software industry. Continue reading ISG Acquires Ventana Research, a Leading Software Industry Analyst Firm
Private equity fund, Teleo Capital, merges SharpenCX and Plum Voice to create the Contact Center of Tomorrow
Teleo Capital announced that it will merge Sharpen Technologies, a leading provider of cloud-based contact centre software, and Plum Voice, a recognized leader in AI-powered voice-based customer interaction technology. Continue reading Private equity fund, Teleo Capital, merges SharpenCX and Plum Voice to create the Contact Center of Tomorrow