Aircall, the AI-powered customer communications platform trusted by more than 22,000 businesses worldwide, announced the acquisition of Vogent, an AI voice agent company. Continue reading Aircall Acquires Vogent to Advance Its AI Voice Agent Built Natively into Business Phones
Category Archives: Acquisitions & Mergers
SoundHound AI To Acquire LivePerson
SoundHound AI, a global leader in voice and conversational AI, and LivePerson, a pioneer in enterprise conversational AI serving hundreds of enterprise and mid-market brands, announced they have entered into a definitive agreement under which SoundHound will acquire LivePerson. Continue reading SoundHound AI To Acquire LivePerson
Startek® and CCI Global complete merger, creating a global leader in Human Augmented AI
Startek®, a digital-first global CX solutions provider, announced the successful completion of its merger with CCI Global. This union creates a new industry leader built on a singular vision: delivering human-centric, AI-led customer experience at scale. Continue reading Startek® and CCI Global complete merger, creating a global leader in Human Augmented AI
Aryza Acquires Umbrella Tech
Aryza has acquired Umbrella Tech, a Toronto based leader in voice-based agentic AI for the financial services industry. Continue reading Aryza Acquires Umbrella Tech
26North to acquire cloud communications firm Intermedia
26North Partners LP (“26North”) announced that its affiliates have entered into a definitive agreement to acquire Intermedia Intelligent Communications (“Intermedia”), a leading global provider of AI-powered cloud communications, collaboration and customer engagement solutions, from funds managed by Madison Dearborn Partners. Continue reading 26North to acquire cloud communications firm Intermedia
Netzon Group Expands with Acquisition of CPM CX Centre
Netzon Group announced the acquisition of CPM CX Centre Business unit, taking an important step in strengthening its position as a global provider of customer experience solutions. Continue reading Netzon Group Expands with Acquisition of CPM CX Centre