Category Archives: Acquisitions & Mergers

Sabio Group extends European customer experience capability with acquisition of Team vision

Sabio Group has announced the acquisition of Team vision, a specialist provider of contact centre and CX solutions. The acquisition supports Sabio’s goal of becoming a dominant player in the European customer experience market and delivers critical scale for the company in Spain with the expanded organisation now holding a 24% market share. Continue reading Sabio Group extends European customer experience capability with acquisition of Team vision

Marchex Acquires Sonar Technologies, Inc.

Marchex, a leading provider of call analytics that drive, measure, and convert callers into customers announced the acquisition of Sonar Technologies, an enterprise text and messaging sales engagement and analytics company (www.send-sonar.com), for consideration of $12.5 million in a combination of cash and stock and up to an additional $1.5 million in stock subject to certain sales performance targets. Continue reading Marchex Acquires Sonar Technologies, Inc.

Accenture to Acquire maihiro, Boosting Customer Experience and Experience Management Capabilities for SAP Solutions

Accenture has entered into an agreement to acquire maihiro, a provider of customer experience and customer relationship management consulting, optimization and ongoing enhancement services. The acquisition will help Accenture create solutions for clients that drive innovation and transformation in marketing, sales and customer service. Continue reading Accenture to Acquire maihiro, Boosting Customer Experience and Experience Management Capabilities for SAP Solutions

LogMeIn Enters into Definitive Agreement to be Acquired by Affiliates of Francisco Partners and Evergreen Coast Capital

LogMeIn, a leading provider of cloud-based connectivity, today announced that it has entered into a definitive agreement (or the “Agreement”) to be acquired in a transaction led by affiliates of Francisco Partners, a leading technology-focused global private equity firm, and including Evergreen Coast Capital Corporation (“Evergreen”), the private equity affiliate of Elliott Management Corporation (“Elliott”), for $86.05 per share in cash. Continue reading LogMeIn Enters into Definitive Agreement to be Acquired by Affiliates of Francisco Partners and Evergreen Coast Capital

Warburg Pincus and Vivtera Announce Investment in Arise Virtual Solutions

An affiliate of Warburg Pincus, a global private equity firm focused on growth investing, and Vivtera, a global business process management (“BPM”) and transformation partner, today announced the acquisition of Arise Virtual Solutions (“Arise”), a leading provider of business process services from the previous investor, Strait Lane Capital Partners (“Strait Lane”). Financial terms of the transaction were not disclosed. Continue reading Warburg Pincus and Vivtera Announce Investment in Arise Virtual Solutions