ServiceNow announced it has agreed to acquire Silicon Valley‑based Parlo, an artificial intelligence (AI) and natural language understanding (NLU) workforce solution, in an all cash transaction expected to close this month. Continue reading ServiceNow Acquires Parlo, AI Workforce Solution
Category Archives: Acquisitions & Mergers
Firstcom Europe continues to expand with the acquisition of Difference Corporation
Cloud telecommunications solutions provider Firstcom Europe today announces acquisition of UK based Difference Corporation Ltd in a strategic move to accelerate the firm’s growth across Europe. Continue reading Firstcom Europe continues to expand with the acquisition of Difference Corporation
Cisco Announces Intent to Acquire Accompany
Cisco announced its intent to acquire Accompany, a privately held company based in Los Altos, Calif. The company provides an AI-driven relationship intelligence platform for finding new prospects, navigating the selling process, and strengthening relationships. Accompany Founder and CEO Amy Chang will join Cisco as senior vice president in charge of the Collaboration Technology Group. Continue reading Cisco Announces Intent to Acquire Accompany
Eniro Finland to buy Elisa’s customer service and corporate switchboard outsourcing businesses
Oy Eniro Finland Ab has acquired Elisa Oyj’s corporate clients’ outsourced customer service and corporate switchboard businesses. The deal strengthens Eniro’s position as the leading developer and provider of customer contact services in Finland. Continuity of the customer service staff means that client services will be unaffected by this deal. Continue reading Eniro Finland to buy Elisa’s customer service and corporate switchboard outsourcing businesses
Francisco Partners to Acquire Bomgar
Francisco Partners (“FP”), a leading technology-focused private equity firm, announced it has signed a definitive agreement to acquire Bomgar, a leader in secure access solutions. The acquisition will strengthen Francisco Partners’ security technology portfolio with the addition of Bomgar’s privileged access and identity management solutions. Francisco Partners is acquiring Bomgar from Thoma Bravo, and financial details were not disclosed. Continue reading Francisco Partners to Acquire Bomgar
NICE To Acquire Mattersight, Bolstering its Leadership in Cloud Customer Service Analytics
NICE today announced that it has entered a definitive agreement to acquire Mattersight (NASDAQ: MATR). Mattersight is a leading provider of cloud-based analytics for customer service organizations. This acquisition further enhances NICE’s offering and customer base. Continue reading NICE To Acquire Mattersight, Bolstering its Leadership in Cloud Customer Service Analytics