PRESS RELEASE: Calabrio announced it has acquired Symmetrics, the Vancouver, Canada-based provider of business intelligence solutions that bring together contact center systems and corporate data. This acquisition will further drive Calabrio’s growth in customer and employee engagement by combining best-of-breed visual reporting, analytics and data management with its leading workforce optimization suite. Continue reading Calabrio Acquires Symmetrics to Deliver Next-Generation Data Orchestration and Visual Reporting
Category Archives: Acquisitions & Mergers
Essar announces sale of Aegis to Capital Square Partners
PRESS RELEASE: AGC Holdings Limited (AGC) Mauritius, a wholly owned portfolio company of Essar Global Limited (Essar Global), has entered into a definitive agreement with Capital Square Partners (CSP) to sell 100% of its stake for an undisclosed amount in ESM Holdings Limited, Mauritius, which is the holding company of Aegis, a major global outsourcing company. Net proceeds of this sale will be used to retire Essar’s debt. Continue reading Essar announces sale of Aegis to Capital Square Partners
DXC Technology Launches to Lead Digital Transformations
PRESS RELEASE: DXC Technology, a new organization created by the merger of CSC with the Enterprise Services business of Hewlett Packard Enterprise (HPE), publicly debuted today as the world’s leading independent, end-to-end IT services company. The new company today began trading on the New York Stock Exchange under the trading symbol “DXC.” Continue reading DXC Technology Launches to Lead Digital Transformations
Utilita Energy acquires bvocal
PRESS RELEASE: Utilita Energy, Britain’s fastest growing independent energy supplier, has confirmed the acquisition of call centre specialist, bvocal. All 325 bvocal staff – 225 at its Chesterfield HQ and a further 100 at its recently opened Sheffield centre – will become part of the Utilita group of companies. Continue reading Utilita Energy acquires bvocal
Sabio acquires Rapport
Customer contact technology specialist Sabio has announced that it has acquired Rapport, a specialist UK provider of SaaS customer experience analysis solutions for contact centres. The acquisition follows Lyceum Capital’s recent strategic investment in Sabio, and is part of an ongoing acquisition plan to drive double digit growth. Continue reading Sabio acquires Rapport
West Corporation Acquires Cloud Collaboration Practice from Vocus Group
West Corporation, a global provider of communication and network infrastructure services announced it has completed the acquisition of the cloud collaboration practice and assets from Vocus Group in Australia (“Vocus”) (ASX:VOC). Continue reading West Corporation Acquires Cloud Collaboration Practice from Vocus Group