Unbabel, an AI-powered language operations platform that helps businesses deliver multilingual support at scale, today announced the acquisition of Lingo24 as part of its strategy to bring consistent and reliable translation to businesses around the world. Continue reading Unbabel Acquires Language Translation Company Lingo24 to Deliver Multilingual Content for Global Marketing Teams →

Eckoh, the leading Customer Engagement data and payment security provider, has completed its acquisition of Syntec Holdings Ltd (Syntec), a UK-based company specializing in secure payment solutions for Contact Centers, for £31m ($41m). Continue reading Eckoh acquires Syntec for £31m to Enhance its Product Offering, Extend Patented IP and Accelerate Cloud Growth →

Mastercard and McDonald’s announced an agreement for Mastercard to acquire McDonald’s state-of-the art personalization platform and decision engine company, Dynamic Yield. Dynamic Yield’s technology is a natural addition to Mastercard’s existing suite of services that help brands deliver more effective and trusted customer experiences across channels. Continue reading Mastercard to add to services momentum with acquisition of Dynamic Yield, McDonald’s cutting-edge personalization platform →

TTEC Holdings, Inc., one of the largest global CX technology and services innovators for end-to-end digital CX solutions, announces the signing of an agreement to acquire certain citizen experience and smart city assets of Faneuil, Inc. a wholly owned subsidiary of ALJ Regional Holdings, Inc. Continue reading TTEC Announces Agreement to Acquire Public Sector Citizen Experience Platform →

Teleperformance, a leading global group in digitally integrated business services, announced that it has acquired Senture, a significant business process outsourcing (BPO) operator for government services in the United States, from Kingswood Capital Management, L.P. (Kingswood), a US private investment firm based in Los Angeles, California. Continue reading Teleperformance acquires Senture, a significant BPO operator for government services in the United States →

DCC Technology, which trades as Exertis and is one of the world’s leading technology distribution and services businesses, has announced its acquisition of Almo Corporation in North America. The acquisition is the biggest yet in the history of parent company DCC plc. Continue reading Exertis acquires Almo Corporation in DCC plc’s biggest ever transaction →