Kibo, announced it has entered into an agreement to acquire leading testing and optimisation provider, Monetate. The acquisition will expand Kibo’s personalisation capabilities and will not only complement its best-in-class Certona solution but will also extend the reach of Kibo’s end-to-end cloud commerce platform. Continue reading Kibo to Acquire Monetate to Empower Retailers to Personalise and Optimise the Entire Customer Journey →

Medallia, the global leader in experience management announced it has acquired Crowdicity, the idea and innovation management platform that drives continuous innovation at scale. Continue reading Experience Management Leader Medallia Acquires Idea and Innovation Platform Crowdicity →

Oracle announced it signed an agreement to acquire CrowdTwist, the leading cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. Continue reading Oracle Buys CrowdTwist →

Upland Software, a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centres. Continue reading Upland Software announces Acquisition of InGenius →

Enreach, the fast-growing European group backed by pan-European investment company Waterland, strengthens its position in the IT and telecommunications markets with the acquisition of Network Telecom, a leading telecommunications provider in the United Kingdom. Continue reading Enreach expands with the acquisition of Network Telecom, United Kingdom →

Medallia, the global leader in experience management announced it has acquired Zingle, the real-time customer engagement solution for hospitality, travel and retail verticals. Continue reading Medallia Acquires Zingle, a leading Multi-Channel Mobile Messaging and Customer Engagement Technology →