Natterbox announces that it has appointed Mark Quartermaine as its new Chairman as part of the company’s ambitious growth strategy. As the world’s first global business phone system managed entirely within Salesforce, the Natterbox platform allows companies to revolutionise interactions with customers over the phone and provide them with a much more streamlined, informed and personalised experience. Continue reading Voice Communication Disruptor Natterbox Appoints New Chairman
Category Archives: Appointments
Sitel Group Appoints Leading Facebook Artificial Intelligence Research Engineer Alexandre Lebrun to Board of Directors
Sitel Group, one of the largest customer experience management companies in the world, announced that it has appointed Alexandre Lebrun, head of Engineering at Facebook Artificial Intelligence Research (FAIR), to its board of directors – a move that signals the company’s continued progression toward offering artificially intelligent digital solutions to its clients. Continue reading Sitel Group Appoints Leading Facebook Artificial Intelligence Research Engineer Alexandre Lebrun to Board of Directors
Five9 Appoints Industry Veteran Rowan Trollope as New CEO
Five9, a leading provider of cloud contact centre software for the digital enterprise, announced that its Board of Directors has appointed Rowan Trollope as CEO effective May 3rd. Trollope was formerly SVP & General Manager of Cisco’s Applications Group. Continue reading Five9 Appoints Industry Veteran Rowan Trollope as New CEO
Arise Virtual Solutions Announces Appointment of Scott Etheridge As Chief Executive Officer
Arise Virtual Solutions has appointed Scott Etheridge as Chief Executive Officer. Scott has been with Arise for over eight years, during which time he held the role of Chief Financial Officer, and most recently Chief Operating Officer. As COO, he was responsible for leading and managing the Global Financial, Crowdsourcing, and Technology Operations of the organization. Continue reading Arise Virtual Solutions Announces Appointment of Scott Etheridge As Chief Executive Officer
TaskUs Appoints Company’s First Chief Customer Officer
TaskUs, a leader in customer experience for hyper-growth technology companies, is delivering on its customer-first promise with the appointment of Jarrod Johnson to the newly created position of Chief Customer Officer. Johnson will lead the company’s client facing functions to ensure it provides an innovative and differentiated end-to-end customer experience. Continue reading TaskUs Appoints Company’s First Chief Customer Officer
Calabrio Announces New Senior Vice President to Drive Customer Success
Calabrio has hired Doug Lang as senior vice president of Customer Success to lead the company’s Professional Services, Support Services and Training organizations. In this executive leadership role, Lang will drive success and improved time to value for Calabrio’s more than 4,500 customers by supporting them throughout the entire lifecycle and ensuring they are equipped to deliver the best experiences possible. Continue reading Calabrio Announces New Senior Vice President to Drive Customer Success