Teleperformance has been recognised for the fourth year running as one of the UK’s Best Workplaces™ (2023) by Great Place to Work®, the global authority on workplace culture. Continue reading Teleperformance Ranked One of the 2023 Best UK Workplaces in by Great Place to Work®
Category Archives: Outsourcing
IntouchCX Partners With Modulate In The Fight Against Online Toxicity
IntouchCX, a global leader in contact centre and technology solutions, has partnered with Modulate to provide powerful live voice chat moderation tools for their gaming brand partners. Continue reading IntouchCX Partners With Modulate In The Fight Against Online Toxicity
UK leading customer service outsourcer to create Glasgow jobs following new contract win
Kura, a leading customer service outsourcing business, has announced a new partnership with Scottish Friendly, creating new careers in Glasgow. Continue reading UK leading customer service outsourcer to create Glasgow jobs following new contract win
Ventrica partners with UK property specialist and software provider Zoopla to enhance customer support
Ventrica is delighted to announce a new partnership with Zoopla, the UK’s leading property website and software provider, to enhance customer experience. Continue reading Ventrica partners with UK property specialist and software provider Zoopla to enhance customer support
Transcosmos, the Japanese group, seeks opportunities for expansion in France and other European market
In the fiscal year ending March 2022, transcosmos had a record annual turnover of 354,085 billion yen (€2,477 billion), up by 13.4% over 2021. Operating revenue increased by 45.6% reaching 25,846 billion yen (about €180 million) for the first time. Continue reading Transcosmos, the Japanese group, seeks opportunities for expansion in France and other European market
ResQ creates 290 new jobs in Hull
ResQ, the leading outsourced contact centre specialist, has announced that it will be taking over the second floor of the Hammonds of Hull building, in addition to the first floor which they currently occupy. Continue reading ResQ creates 290 new jobs in Hull
Bill Gosling Outsourcing Acquires MattsenKumar
Bill Gosling Outsourcing (BGO), a global provider of omni-channel customer experience and accounts receivable management solutions, announced that it has acquired MattsenKumar (MK), a leading provider of third-party contact centre quality services, business/knowledge process outsourcing, data analytics, and innovation and strategy services based in India. Continue reading Bill Gosling Outsourcing Acquires MattsenKumar