Category Archives: Outsourcing

HGS awarded Contract to support the UK’s Disclosure and Barring Service (DBS)

Hinduja Global Solutions Ltd. (HGS), a global leader in business process management announces a new contract award with the Disclosure and Barring Service (DBS). DBS helps employers make safer recruitment decisions each year by processing and issuing DBS checks required by those working with children and vulnerable adults. Continue reading HGS awarded Contract to support the UK’s Disclosure and Barring Service (DBS)

Disclosure and Barring Service selects CGI to deliver secure and trusted safeguarding capabilities

CGI has been awarded a contract by the Disclosure and Barring Service (DBS) to provide IT services which will support its mission of safeguarding vulnerable UK citizens. The contract will last two and a half years, and during this time CGI will transition and manage a number of core IT applications, enabling operational excellence in a stable and secure environment. Continue reading Disclosure and Barring Service selects CGI to deliver secure and trusted safeguarding capabilities

SYKES Featured on IAOP® Best of the Global Outsourcing 100® List

Sykes Enterprises, Incorporated, a leading provider of customer engagement services and multichannel demand generation, was recognized by the International Association of Outsourcing Professionals® (IAOP®) as being within the top-scoring companies overall, as one of the companies scoring highest in the area of corporate social responsibility (CSR), and for being featured on the Global Outsourcing 100 list for more than three years. Continue reading SYKES Featured on IAOP® Best of the Global Outsourcing 100® List

Startek Named ‘Malaysia BPO Service Provider of the Year Award’ 2019 by Frost & Sullivan

Startek, a global provider of customer experience management solutions, was recently named the Frost & Sullivan Malaysia BPO Service Provider of the Year 2019. This accreditation acknowledges Startek for its world-class operations and commitment to provide extraordinary customer experiences across Asia Pacific markets. Continue reading Startek Named ‘Malaysia BPO Service Provider of the Year Award’ 2019 by Frost & Sullivan

TTEC Hiring More Than 2,700 Associates in Nationwide Hiring Event

TTEC, a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands announced that its TTEC Nationwide Career Fair will be held on Tuesday, August 6, during which the company will be hiring nearly 3,000 customer experience associates. Continue reading TTEC Hiring More Than 2,700 Associates in Nationwide Hiring Event