Concentrix Corporation, a global technology and services leader that has been operating under the trade name of Concentrix + Webhelp, announced its transition to the Concentrix name and continued evolution of its brand. Continue reading Concentrix + Webhelp announces rebrand as Concentrix
Category Archives: Outsourcing
Foundever™ to Launch Multilingual Hub in Malaysia in 2024
Foundever™, a global leader in the customer experience (CX) industry, announced that it will open its first location in Malaysia and first multilingual hub in Southeast Asia. Continue reading Foundever™ to Launch Multilingual Hub in Malaysia in 2024
Ventrica joins forces with Tommee Tippee
Ventrica is delighted to announce a brand-new partnership with Tommee Tippee, one of the world’s leading producers of innovative products to help parents with feeding, sleeping, changing, and caring for babies. Continue reading Ventrica joins forces with Tommee Tippee
yoummday Surpasses All Competitors in Vodafone Ziggo’s Inaugural Sales Challenge
yoummday, the leading AI-powered customer experience (CX) platform, has demonstrated its excellence in the telecommunications sector by surpassing all competitors in Netherlands-based telecommunications company Vodafone Ziggo’s ‘Sales Challenge 2024’. Continue reading yoummday Surpasses All Competitors in Vodafone Ziggo’s Inaugural Sales Challenge
Alorica Introduces ReVoLT
Alorica Inc., a global CX leader, announced the launch of its Real-time Voice Language Translation (ReVoLT), effectively eliminating language barriers during live customer interactions. Continue reading Alorica Introduces ReVoLT
Capita signs deal worth up to £220m with major European telecoms provider
Capita announces it has extended and expanded its customer experience contract as the strategic partner for a major European telecoms provider. Continue reading Capita signs deal worth up to £220m with major European telecoms provider