8×8, a leading provider of global cloud communications and customer engagement solutions announced key appointments to accelerate the company’s Artificial Intelligence and Machine Learning capabilities, and expand its human resources organisation globally. 8×8 has appointed Dr. Ali Arsanjani, Ph.D, as Vice President of AI and Machine Learning, and Manu Mukerji, as Senior Director of AI and Machine Learning. Continue reading Industry Experts Join 8×8 to Accelerate AI and Machine Learning Capabilities →

Pegasystems announced it has appointed Jeff Taylor as senior vice president of strategy and go-to-market operations. In this newly formed senior role, Mr. Taylor will oversee all aspects of Pega’s go-to-market strategy to meet its growth goals and drive leadership in software for digital transformation. Continue reading Pegasystems Appoints Jeff Taylor as Senior Vice President of Strategy and Go-To-Market Operations →

Digital customer engagement technology specialist Sabio has strengthened its Group Board structure with the appointments of Russell Sheldon as Chief Commercial Officer and Troels Henriksen as Chief Financial Officer. Continue reading Sabio strengthens Group Board with new appointments →

Lithium, the market leader in online community and social media management products, announces that Pete Hess has been named CEO as successor to Rob Tarkoff. Continue reading Pete Hess joins Lithium Technologies as Chief Executive Officer →

Ribbon Communications, a global leader in secure and intelligent cloud communications, announced that it has appointed veteran industry leader Tony Scarfo as Executive Vice President of Products and Research & Development (R&D), responsible for the company’s Product Lifecycle Management and solutions roadmap strategy. Continue reading Ribbon Communications Appoints Tony Scarfo Executive Vice President of Products and R&D →

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, has appointed Olivier Gachot as Executive Vice President of North America Sales. Continue reading NewVoiceMedia strengthens leadership team with appointment of Olivier Gachot as Executive Vice President of North America Sales →