Category Archives: Awards

Exponea receives MarTech Breakthrough Award for marketing automation innovation

Exponea, the global market-leading Customer Data and Experience Platform (CDXP), announced that it has been selected as the winner of the “Best Enterprise Marketing Automation Platform” award in the third annual MarTech Breakthrough Awards program conducted by MarTech Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and products in the global marketing, sales and advertising technology industry today.

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TTEC’s AI is reimagining contact centre learning and voted “Disruptive Technology of the Year 2020”

TTEC, a leading global Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands, has had its RealPlay™ AI-powered training technology named “Disruptive Technology of the Year 2020” by Customer Contact Week. Continue reading TTEC’s AI is reimagining contact centre learning and voted “Disruptive Technology of the Year 2020”

NICE inContact CXone Wins UK National Innovation Award for Digital-First Innovation

NICE inContact, a NICE business, and the leader in cloud contact centre, announced that it has been selected as the winner in the Innovations in Cloud Contact Centres category of the 2020 UK National Innovation Awards® for NICE inContact CXone, the world’s leading cloud customer experience platform. Continue reading NICE inContact CXone Wins UK National Innovation Award for Digital-First Innovation