Noble Systems, a global leader in omnichannel contact centre technology solutions, is pleased to announce our recent partnership with English Heritage, a charity that manages over 400 historic monuments, buildings and places of interest in the UK. Continue reading English Heritage Chooses Noble Systems to Enhance Customer Experience with Inbound and WFM Solutions
Tag Archives: Noble Systems
Noble Gamification 2.1 Receives “2020 Contact Center Technology Award”
Noble Systems, a global leader in omnichannel contact centre technology solutions, is excited to announce that its innovative Noble® Gamification solution has received the 2020 Contact Center Technology Award”, presented by CUSTOMER magazine and TMC. Continue reading Noble Gamification 2.1 Receives “2020 Contact Center Technology Award”
Phillips & Cohen Expands Globally with Noble Systems
Noble Systems, a global leader in omnichannel contact centre technology solutions, is pleased to announce that longstanding customer, Phillips & Cohen Associates, Ltd, is continuing its global expansion with an additional contact centre site in Düsseldorf, Germany. Continue reading Phillips & Cohen Expands Globally with Noble Systems
Noble Conversations Analytics Insight 2.0 Named a 2020 Product of the Year
Noble Systems, a global leader in omnichannel contact centre technology solutions, announced that TMC (a global integrated media company) has awarded Noble® Conversations Analytics 2.0 a 2020 Communications Solutions Product of the Year Award. Continue reading Noble Conversations Analytics Insight 2.0 Named a 2020 Product of the Year
Noble Gamification Wins 2018 CUSTOMER Contact Center Technology Award
Noble Systems Corporation, a global leader in omnichannel contact centre technologies, is excited to announce that its Noble® Gamification solution has received TMC’s “2018 CUSTOMER Contact Center Technology Award”. The award is presented by CUSTOMER magazine. Continue reading Noble Gamification Wins 2018 CUSTOMER Contact Center Technology Award
Noble Systems Continues Regional Growth Plans with Key South African Appointment
Noble Systems, a global leader in omnichannel contact centre technology solutions, is pleased to announce further growth within the EMEA region with the appointment of Les Forsman as the Country Manager for South Africa. Continue reading Noble Systems Continues Regional Growth Plans with Key South African Appointment
Noble Systems Announces Key Appointments & Regional Growth Plans
Noble Systems, a global leader in omnichannel contact centre technology solutions, has seen amazing growth in the USA over the last few years and is looking to replicate this success throughout the globe. To support this strategy, the organisation has heavily invested in several senior appointments in Europe, Middle East, Africa & India regions. Continue reading Noble Systems Announces Key Appointments & Regional Growth Plans
Noble Systems Receives Frost & Sullivan’s Customer Value Leadership Award for WEM Gamification Solutions
Noble Systems Corporation, a global leader in unified contact centre technology solutions, has received Frost & Sullivan’s 2018 Customer Value Leadership Award for Workforce Engagement Management Gamification Solutions. Noble received the award based on its continual focus on providing complementary products that enhance employee engagement among today’s workforce, and the company’s overall foresight and strength. Continue reading Noble Systems Receives Frost & Sullivan’s Customer Value Leadership Award for WEM Gamification Solutions
Noble Systems Pursuing Patent Infringement Lawsuit Against Acqueon
Noble Systems Corporation, (“Noble”) is pursuing a lawsuit against Acqueon Technologies, Inc. (“Acqueon”) for patent infringement in the U.S. District Court for the Northern District of Texas. The Complaint alleges infringement by Acqueon’s “LCM” and “U-Nexsys” products, and Aqueon’s TCPA compliance module. Continue reading Noble Systems Pursuing Patent Infringement Lawsuit Against Acqueon
Noble Systems Receives New Patents and Awards for Contact Centre Technology Innovations
Noble Systems Corporation, a global leader in unified contact centre technology solutions, a global leader in omnichannel contact centre technology solutions, announces new patents and awards for the company’s contact management, workforce engagement, and analytics products. The company’s current portfolio includes over 160 patents. Continue reading Noble Systems Receives New Patents and Awards for Contact Centre Technology Innovations
New Agent Engagement Tools from Noble Systems Help Contact Centres See Gains in Productivity and Customer Service
Noble Systems, a global leader in omnichannel contact centre technology solutions, continues to deliver the industry’s most complete set of solutions. With three decades of experience in innovation for outbound and inbound customer contact management, Noble has recently announced a number of offerings and initiatives targeted at helping contact centres manage their most valuable resource – their employees. Continue reading New Agent Engagement Tools from Noble Systems Help Contact Centres See Gains in Productivity and Customer Service
Noble Systems Introduces Conversations Analytics
Noble Systems, a global leader in omnichannel contact centre technology solutions, announced the release of Noble® Conversations Analytics, a native speech analytics application for the Noble Contact Centre platform. Continue reading Noble Systems Introduces Conversations Analytics
Noble Systems Applauds Court’s TCPA Ruling
Noble Systems, a global leader in omnichannel contact centre technology solutions, applauds the recent Court ruling regarding the FCC’s interpretation of the TCPA statute, which significantly impacts the industry and daily operations of customer contact teams. Noble Systems has been an advocate for the contact center industry throughout the company’s almost 30-year history. Continue reading Noble Systems Applauds Court’s TCPA Ruling
Noble Systems Acquires FidoTrack
Noble Systems, a global leader in omnichannel contact centre technology solutions, announced that it has completed the acquisition of FidoTrack, one of the leading providers of Cloud Gamification software and services for call centres. Continue reading Noble Systems Acquires FidoTrack
Noble Systems Helps Companies Improve Their Customer Experience at Enterprise Connect 2018 in Orlando
Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, will be showcasing its industry-leading solutions for Contact Centre, Workforce Management, and Analytics at Enterprise Connect 2018, coming to Orlando, March 12 – 15. Continue reading Noble Systems Helps Companies Improve Their Customer Experience at Enterprise Connect 2018 in Orlando