Creative Virtual was recently named ‘Best Self-Service Solutions Provider 2017’ in Corporate Vision Magazine’s UK Corporate Excellence Awards 2017. Winners were officially announced in early 2018. Continue reading Creative Virtual Named Best Self-Service Solutions Provider in the UK Corporate Excellence Awards
Category Archives: Awards
NICE Contact Centre Customers Win Four Industry Awards
NICE is pleased to announce that four of its contact center customers received four separate honors at the European Contact Centre and Customer Service Awards (ECCCSA) ceremony in London. The winners, along with the NICE solutions they implemented, were recognized for outstanding successes in the categories of Operational Effectiveness, Innovation and Technology, and Customer Experience. Continue reading NICE Contact Centre Customers Win Four Industry Awards
DXC Technology Named a 2018 Thomson Reuters Top 100 Global Technology Leader
DXC Technology has been recognized as a 2018 Top 100 Global Technology Leader by Thomson Reuters. The inaugural program identifies the tech industry’s most operationally sound and financially successful organizations. Continue reading DXC Technology Named a 2018 Thomson Reuters Top 100 Global Technology Leader
NewVoiceMedia wins Appealie SaaS Customer Success Award
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won an Appealie SaaS Customer Success Award. Continue reading NewVoiceMedia wins Appealie SaaS Customer Success Award
NICE inContact CXone Rated Highest in Product Satisfaction by Customers in DMG Consulting Report
NICE inContact announced that CXone cloud customer experience platform received the highest average product satisfaction rating from its customers, according to a new report by contact center and back-office research and consulting firm DMG Consulting LLC. Continue reading NICE inContact CXone Rated Highest in Product Satisfaction by Customers in DMG Consulting Report
Lloyds Banking Group and Pindrop awarded for best risk and fraud management programme
Pindrop, the pioneer in voice security and authentication, and Lloyds Banking Group have won the Gold Award for ‘best risk and fraud management programme’ at the European Contact Centre & Customer Service Awards 2017. Continue reading Lloyds Banking Group and Pindrop awarded for best risk and fraud management programme