Russell Attwood, CEO of Route 101 named among UK’s Top 50 Most Ambitious Business Leaders for 2021. Continue reading Route 101 CEO Named Among Top 50 Most Ambitious Business Leaders →

Calabrio, the customer experience intelligence company, spotlighted the winners of its analytics competition and ONE Awards during its annual customer conference, Calabrio Customer Connect (C3). Continue reading Calabrio Announces Winners of Analytics Competition and ONE Awards at Annual Customer Conference →

LogMeIn, Inc., a leading provider of cloud-based SaaS solutions such as GoToConnect, GoToMeeting, LastPass and Rescue, announced that TMC, a global, integrated media company, has named GoToConnect Contact Center as a 2021 Contact Center Technology Award winner, presented by CUSTOMER Magazine. Continue reading GoToConnect Recognized with 2021 Contact Center Technology Award from CUSTOMER Magazine →

Work-from-home and hybrid workspace specialist Sensée has won the Gold award for “Most Effective Colleague Engagement” at the 2021 UK National Contact Centre Awards (UKNCC Awards). The company also won an award for its Homeworking Programme. Continue reading Sensée recognised for Colleague Engagement at the 2021 UK National Contact Centre Awards →

Based on its recent analysis of the Global Cloud Meetings and Team Collaboration market, Frost & Sullivan recognizes Workplace from Facebook with the 2021 Global Customer Value Leadership Award for leveraging the brand power of its parent company to position itself as an exceptional organizational communications tool. Continue reading Workplace from Facebook Acclaimed by Frost & Sullivan for Elevating the Employee Experience with Its Organizational Communications Platform →

Alvaria, a global leader in customer experience and workforce engagement technology solutions, is delighted to inherit recognition in two categories in the prestigious 2021 Supplier and Client Partnership Awards: Operational Transformation with Hoist Finance and Aspect Software, and Workforce Optimisation with Capquest, part of Arrow Global Group plc., and Noble Systems. Continue reading Alvaria Inherits The Forum Award Wins for Aspect Software and Noble Systems →