Medallia, the global Experience Management leader announced that the company had a record revenue and bookings year in its fiscal year ended on January 31, 2019. Continue reading Experience Management Leader Medallia Reports Completion of Financing Round →

Noetica – A British company, developing software products for the global contact centre market, has responded to growing demand in the North of England and Scotland by doubling the size of its Durham office and opening a new regional training centre. Continue reading Noetica Expands Durham Office and Opening Regional Training Centre →

Windstream Holdings, Inc. announced that the Company and all of its subsidiaries have filed voluntary petitions for reorganization under Chapter 11 of the U.S. Bankruptcy Code in the U.S. Bankruptcy Court for the Southern District of New York (the “Court”). Continue reading Windstream Holdings, Inc. Files for Voluntary Reorganization Under Chapter 11 of the U.S. Bankruptcy Code Following Judge Furman’s Decision →

BGL Group showcased why it is a great place to work when it opened its doors to a TV crew for a documentary presented by Strictly star Stacey Dooley. Continue reading BGL plays starring role in The Nine to Five With Stacey Dooley →

ContactEngine, the next generation Customer Engagement Hub technology specialising in outbound conversational artificial intelligence (AI), has opened new offices at Bletchley Park. Continue reading ContactEngine opens new offices at Bletchley Park →

CLX Communications AB, a global leader in cloud communications for mobile customer engagement announced the launch of a new corporate brand identity with a shared name and visual identity for all business units. Products that were previously marketed under the CLX, Symsoft, Sinch, and Vehicle brands are now integrated into a unified offering. Continue reading CLX Communications unifies its business under a shared identity and rebrands as Sinch →