Hinduja Global Solutions (HGS), a leading provider of digital experience, business process management (BPM), and digital media services, announced the opening of a new intelligent experience hub in Manila, Philippines. Continue reading HGS Opens a New Intelligent Experience Hub in Manila, Philippines
Category Archives: Outsourcing
Foundever® Opens First Offshore CX Hub in Upper Egypt with New Luxor Contact Centre
Foundever®, a global leader in CX solutions, celebrated the opening of its new contact centre in Luxor, marking the company’s first offshore CX hub in Upper Egypt. Continue reading Foundever® Opens First Offshore CX Hub in Upper Egypt with New Luxor Contact Centre
Alorica Expands its Cairo Operations, Increasing Workforce by 450%
Alorica Inc., a global leader in digitally powered CX, announced its site expansion in Cairo, Egypt to meet rising demand from its global customer base. Continue reading Alorica Expands its Cairo Operations, Increasing Workforce by 450%
Capita secures contract extensions with ScottishPower
Capita announced that its Contact Centre subdivision within Capita Experience has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process. Continue reading Capita secures contract extensions with ScottishPower
VXI Continues to Expand Egypt Operations with New Contact Centre Seats
VXI Global Solutions, a leading provider of CX and BPO solutions, announced the addition of several hundred new contact centre seats in its delivery centre in Egypt, marking the latest period of expansion and growth at the site since its inauguration in March 2024. Continue reading VXI Continues to Expand Egypt Operations with New Contact Centre Seats
Alorica Launches CX2GO® — A Turnkey, Secure CX Solution Catering to Fast-Growing Brands in a Dynamic Market
Alorica Inc., a global leader in digitally powered CX, announced the launch of CX2GO, an instant, plug-and-play contact centre solution tailored for startups, small and medium-size businesses as well as fast-growing companies operating within a leaner CX framework. Continue reading Alorica Launches CX2GO® — A Turnkey, Secure CX Solution Catering to Fast-Growing Brands in a Dynamic Market