HGS Digital is being recognized, for the second year in a row, for its compelling social media strategy and solutions portfolio that includes HGS EPIC™ Social Care program. Continue reading HGS Digital Recognized by Frost & Sullivan for Its Complete Social Media Customer Care Solution →

Sitel Group®, a global leader in end-to-end customer experience (CX) products and solutions, announced it will open its first Greek contact centre in Athens and will hire 1,000 positions to meet the needs of rapid client growth across the world. Continue reading Sitel Group® to Open Multilingual Services Hub in Athens, Greece with In-Person and At-Home Operations →

TTEC, a leading digital Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands, announced it was named as one of America’s Best Employers of 2021 by Forbes magazine. Continue reading TTEC Named by Forbes Magazine as One of America’s Best Large Employers of 2021 →

Arise Virtual Solutions, the worldwide leader in work-from-home customer support, announced the company was recognized as a Leader in Everest Group’s 2021 PEAK Matrix® Assessment for Work at Home Agent (WAHA) Customer Experience Management (CXM). Continue reading Arise Virtual Solutions named a Leader in Everest Group’s 2021 PEAK Matrix® for Work at Home Agent Customer Experience Management →

Hinduja Global Solutions (HGS), a leading and innovative provider of solutions in business process management (BPM) and digital user experience solutions, announced that HGS has been positioned by Gartner as a Leader in the February 2021 Magic Quadrant for Customer Service BPO. Continue reading HGS Placed in the 2021 Gartner Magic Quadrant for Customer Service BPO →