Hinduja Global Solutions Limited (HGS), a global leader in customer experience management, announced the expansion of its Work at Home platform designed to provide greater flexibility to employees and clients. Continue reading HGS Opens Its Flexible Work@Home Platform to New Customers Across Canada
Category Archives: Outsourcing
Public sector outsourcing spikes in Q3 2017
The public-sector outsourcing market experienced its strongest quarter in 2017 between July and September, as government bodies renewed investment in transforming back-office services, according to the Arvato UK Outsourcing Index. Continue reading Public sector outsourcing spikes in Q3 2017
Four Seasons Health Care appoints Echo to manage dedicated new customer helpline
Four Seasons Health Care – one of Britain’s largest care home groups – has appointed outsourced customer contact specialist, Echo Managed Services to manage and develop its dedicated enquiry line for prospective customers. Continue reading Four Seasons Health Care appoints Echo to manage dedicated new customer helpline
Teleperformance UK wins new contract for NHS Blood and Transplant – safeguards jobs in Northern Ireland
Teleperformance, the global leader in outsourced omnichannel customer experience management, is delighted to announce that Teleperformance UK has been awarded a new contract for NHS Blood and Transplant. Continue reading Teleperformance UK wins new contract for NHS Blood and Transplant – safeguards jobs in Northern Ireland
Mindpearl Essen opening 1st November
Mindpearl, award winning international contact centre outsourcer, is expanding its global footprint with the opening of its newest contact centre in Essen, Germany. Continue reading Mindpearl Essen opening 1st November
Isle of Wight’s Lord-Lieutenant Performs Official Opening of Ascensos Contact Centre
A new customer contact centre on the Isle of Wight, announced earlier this year by Scottish-based contact centre management specialist, Ascensos, was officially opened today by Her Majesty’s Lord-Lieutenant of the Island, Major General Martin White CB CBE JP. Continue reading Isle of Wight’s Lord-Lieutenant Performs Official Opening of Ascensos Contact Centre