Category Archives: Recruitment

Greater Manchester Police welcomes a record number of call handler recruits to Force Contact Centre

Greater Manchester Police (GMP) has welcomed its largest ever intake of 54 new call handler recruits at Sedgley Park Training Centre. The new starters are set to undergo an intensive 7-week training course and once complete, they will join colleagues in the Force Contact Centre (FCC) who are the voice of GMP. Continue reading Greater Manchester Police welcomes a record number of call handler recruits to Force Contact Centre

Energia Group recruiting for ‘virtual contact centre’ – one of the first in Northern Ireland

Power NI, part of Energia Group, has announced that it is recruiting for its ‘virtual contact centre’, one of the first in Northern Ireland. The contact centre will offer applicants the opportunity to forge a new type of virtual career. Continue reading Energia Group recruiting for ‘virtual contact centre’ – one of the first in Northern Ireland

Interact marks 10 years with the creation of 100 UK contact centre jobs

Interact is a leading CX (customer experience) outsourcing specialist, which partners with many of the world’s leading brands to deliver award-winning CX, sales and digital messaging services. As it proudly celebrates 10 years since its foundation, Interact announces the further expansion of its UK operations. Continue reading Interact marks 10 years with the creation of 100 UK contact centre jobs

350 new jobs as BT completes multi-million pound Doncaster centre refurb

BT announced it is recruiting for 350 new jobs at its Doncaster Contact Centre, following a multi-million-pound refurbishment of the site. The centre in Wilmington Drive has undergone a major revamp to modernise it and create a fantastic workplace for colleagues. BT says it is now looking to hire 350 new people based at the building, including 100 roles with Plusnet, part of BT Group. Continue reading 350 new jobs as BT completes multi-million pound Doncaster centre refurb

Aculab looks to kickstart youth employment in Telecoms with latest recruitment drive

Aculab, a prominent worldwide provider of API-driven advanced speech and signal processing technologies, is pleased to announce the launch of their latest recruitment drive. This collection of upcoming vacancies, made possible with support from the Kickstart scheme, includes roles in digital/data analysis, technology and business. Continue reading Aculab looks to kickstart youth employment in Telecoms with latest recruitment drive

Metro Bank to create jobs in new Bristol contact centre

Metro Bank, the UK’s community bank, will soon open its newest customer contact centre above its Bristol store on Broadmead. The bank is creating more than 50 new jobs for local people and is looking for candidates who are passionate about delivering amazing service to its customers, which the bank prides itself on. Continue reading Metro Bank to create jobs in new Bristol contact centre

Virgin Media creates nearly 100 customer contact centre jobs in Sheffield

Virgin Media is recruiting for 98 new positions based in its Sheffield contact centre as part of plans to create more UK based jobs. The roles, which range from sales advisors through to team managers, will support Virgin Media’s mobile sales teams and see the operator continue investing in its UK workforce. Continue reading Virgin Media creates nearly 100 customer contact centre jobs in Sheffield