Genesys®, the global leader in cloud customer experience and contact centre solutions, announced it is creating 100 new software roles in Ireland. Continue reading Genesys Creates 100 New Jobs at its R&D Centre for Digital and Artificial Intelligence in Galway Ireland →

ResQ, the leading outsourced contact centre specialist, has today announced that it has expanded its long-standing partnership with Vodafone to create 120 permanent jobs in Hull. Continue reading ResQ to Create 120 New Permanent Jobs in Hull →

Metro Bank, the UK’s community bank, will soon open its newest customer contact centre above its Bristol store on Broadmead. The bank is creating more than 50 new jobs for local people and is looking for candidates who are passionate about delivering amazing service to its customers, which the bank prides itself on. Continue reading Metro Bank to create jobs in new Bristol contact centre →

Newcastle headquartered recruitment business NRG, part of the Galago Group, has revealed plans to move its flagship offices to the NEON building at Quorum Park. Continue reading NRG eyes growth in office move to Quorum Park as part of continued investment →

Virgin Media is recruiting for 98 new positions based in its Sheffield contact centre as part of plans to create more UK based jobs. The roles, which range from sales advisors through to team managers, will support Virgin Media’s mobile sales teams and see the operator continue investing in its UK workforce. Continue reading Virgin Media creates nearly 100 customer contact centre jobs in Sheffield →

Virgin Media is creating more than 500 new customer contact centre jobs in the UK to help keep customers connected during the Coronavirus pandemic. Continue reading Virgin Media creates more than 500 customer contact centre jobs to keep the country connected →

Danske Bank has announced it is creating 30 new customer service adviser jobs based in Portadown. Continue reading Danske Bank to create 30 contact centre jobs in Portadown →

Vodafone New Zealand is today announcing the creation of a new team of New Zealand based customer service experts, called the X Squad. Continue reading Vodafone NZ makes a $10m investment in the X Squad, a new team of New Zealand-based experts that will set a new benchmark for excellence →

A world-leading e-commerce business is set to create up to 300 new jobs in Sunderland, after it was unveiled as the first occupier to take space on the former Vaux Brewery site. Ocado, ‘the world’s largest dedicated online grocery retailer’, has signed a 15-year deal to let the top two floors of THE BEAM, a flagship 59,427sq ft building at the heart of Sunderland’s city centre. Continue reading Ocado to deliver 300 new Sunderland jobs →