Power NI, part of Energia Group, has announced that it is recruiting for its ‘virtual contact centre’, one of the first in Northern Ireland. The contact centre will offer applicants the opportunity to forge a new type of virtual career. Continue reading Energia Group recruiting for ‘virtual contact centre’ – one of the first in Northern Ireland →

A1 Comms has announced plans to significantly expand its telesales and customer service operations. Continue reading A1 Comms commits to doubling its Derbyshire-based call-centre operations →

Interact is a leading CX (customer experience) outsourcing specialist, which partners with many of the world’s leading brands to deliver award-winning CX, sales and digital messaging services. As it proudly celebrates 10 years since its foundation, Interact announces the further expansion of its UK operations. Continue reading Interact marks 10 years with the creation of 100 UK contact centre jobs →

BT announced it is recruiting for 350 new jobs at its Doncaster Contact Centre, following a multi-million-pound refurbishment of the site. The centre in Wilmington Drive has undergone a major revamp to modernise it and create a fantastic workplace for colleagues. BT says it is now looking to hire 350 new people based at the building, including 100 roles with Plusnet, part of BT Group. Continue reading 350 new jobs as BT completes multi-million pound Doncaster centre refurb →

Aculab, a prominent worldwide provider of API-driven advanced speech and signal processing technologies, is pleased to announce the launch of their latest recruitment drive. This collection of upcoming vacancies, made possible with support from the Kickstart scheme, includes roles in digital/data analysis, technology and business. Continue reading Aculab looks to kickstart youth employment in Telecoms with latest recruitment drive →

Genesys®, the global leader in cloud customer experience and contact centre solutions, announced it is creating 100 new software roles in Ireland. Continue reading Genesys Creates 100 New Jobs at its R&D Centre for Digital and Artificial Intelligence in Galway Ireland →

ResQ, the leading outsourced contact centre specialist, has today announced that it has expanded its long-standing partnership with Vodafone to create 120 permanent jobs in Hull. Continue reading ResQ to Create 120 New Permanent Jobs in Hull →

Metro Bank, the UK’s community bank, will soon open its newest customer contact centre above its Bristol store on Broadmead. The bank is creating more than 50 new jobs for local people and is looking for candidates who are passionate about delivering amazing service to its customers, which the bank prides itself on. Continue reading Metro Bank to create jobs in new Bristol contact centre →

Newcastle headquartered recruitment business NRG, part of the Galago Group, has revealed plans to move its flagship offices to the NEON building at Quorum Park. Continue reading NRG eyes growth in office move to Quorum Park as part of continued investment →

Virgin Media is recruiting for 98 new positions based in its Sheffield contact centre as part of plans to create more UK based jobs. The roles, which range from sales advisors through to team managers, will support Virgin Media’s mobile sales teams and see the operator continue investing in its UK workforce. Continue reading Virgin Media creates nearly 100 customer contact centre jobs in Sheffield →