Artesian Solutions, the Artificial Intelligence powered customer engagement specialist, has taken an innovative approach to digital marketing with the launch of its interactive digital assistant ‘Arti’. The website, accessible at artesian.ai, forms as part of a wider campaign looking at the impact of A.I. on client facing teams. Continue reading Artesian Launches Marketing Chat Bot
Category Archives: Chatbot
Interactions Featured in DMG Consulting’s First Intelligent Virtual Agent Product and Market Report
Interactions, LLC, a leading provider of Intelligent Virtual Assistants (IVAs) for enterprise customer care, announced it was recognized by DMG Consulting as one of seven innovative vendors featured in the firm’s inaugural Intelligent Virtual Agent Product and Market Report. Continue reading Interactions Featured in DMG Consulting’s First Intelligent Virtual Agent Product and Market Report
Infosys Finacle Selects Niki.ai to Offer Chat Based Commerce to Banking Customers
Infosys Finacle, part of EdgeVerve Systems, a wholly-owned subsidiary of Infosys, announced its partnership with Niki.ai, a FinTech start-up that offers chat based commerce solutions. With this partnership, Finacle solution suite will be available with Niki.ai’s chat-based virtual assistant – Niki. This offering will enable banks to offer its customers a virtual banking assistant for shopping products and services. Continue reading Infosys Finacle Selects Niki.ai to Offer Chat Based Commerce to Banking Customers
Co-op Insurance trials UK’s first car insurance Chatbot
Co-op Insurance, one of the country’s leading general insurance providers, is trialling the UK’s first ever car insurance Chatbot. Available now, the Co-op Insurance Chatbot gives users a sneak peek into how much they could expect to pay for their car insurance in as little as 30 seconds*, before completing the full quote on the Co-op Insurance website. Continue reading Co-op Insurance trials UK’s first car insurance Chatbot
Australia’s first virtual banker for business customers
NAB is the first bank in Australia to launch a digital virtual banker specifically for business customers, enabling them to receive instant answers and assistance with common banking questions and tasks. Continue reading Australia’s first virtual banker for business customers
dinCloud’s New Virtual Robot Improves Quality Assurance and Customer Experience in SAP, Salesforce, Sage, and Microsoft Dynamics
dinCloud announced the availability of a full-service virtual robot. Dubbed “James”, the virtual robot runs in the cloud, as a service, and requires no coding or configuration by customers. James will help organizations deliver a better customer experience to employees and customers. Continue reading dinCloud’s New Virtual Robot Improves Quality Assurance and Customer Experience in SAP, Salesforce, Sage, and Microsoft Dynamics