Qubit Digital Ltd, a leader in marketing personalization technology announced that Qubit 2.0 now integrates with SAP® applications, including SAP® Customer Experience. The Qubit Pro and Qubit Aura products, which allow ecommerce companies to create truly personalized experiences that can increase revenue by up to six percent, can now be seamlessly integrated with the cloud commerce platforms of existing SAP Hybris users. Continue reading Qubit Announces New Integration with SAP® Applications That Brings True Personalization to Ecommerce Businesses
Category Archives: Technology
VonageFlow, an All-in-One Workstream Collaboration Solution, Now Available with Vonage Business Cloud
Vonage, a business cloud communications leader, has expanded Vonage Business Cloud (VBC) platform capabilities with VonageFlow, its proprietary workstream collaboration solution. Now, VBC users can leverage team messaging, file sharing, SMS and voice, available across any device, and can integrate directly with the capabilities of Business Inbox, including social messaging via Facebook, available in beta. Continue reading VonageFlow, an All-in-One Workstream Collaboration Solution, Now Available with Vonage Business Cloud
Ozonetel Announces A Unique Omnichannel Widget
Cloud telephony systems pioneer Ozonetel launched a new omnichannel service widget— KOOKOO Interactive Assistant. The widget enables website visitors to place one-click, VOIP calls from the website. In a first–of-its kind move, it runs a parallel chat session concurrently with the voice call. Continue reading Ozonetel Announces A Unique Omnichannel Widget
KG Hawes and TCN Partner to Deliver the Full Spectrum of Contact Centre Solutions
KG Hawes, a technology company specializing in customized software and support services for call centres and financial services, including the VoizTrail® Communication and Compliance Suite, and TCN Inc., a leading provider of cloud-based call centre technology for enterprises, contact centres, BPOs and collection agencies worldwide announced the formation of their strategic partnership to provide a streamlined, one-step communication solution. Continue reading KG Hawes and TCN Partner to Deliver the Full Spectrum of Contact Centre Solutions
eGain Enables Conversational Customer Service Through Apple Business Chat
eGain, the leading provider of cloud-based customer engagement solutions announced its integration with Apple Business Chat. Continue reading eGain Enables Conversational Customer Service Through Apple Business Chat
Mitel Optimizes Its Go-to-Market Strategy in EMEA & South Pacific; Signs Partnership With Westcon-Comstor
Mitel®, a global leader in business communications announced a pan-international partnership with Westcon-Comstor, a worldwide leading technology distributor. Westcon will distribute Mitel’s entire portfolio of communications and collaboration solutions across EMEA1 and South Pacific2 markets. Continue reading Mitel Optimizes Its Go-to-Market Strategy in EMEA & South Pacific; Signs Partnership With Westcon-Comstor