Bright Pattern, the leading provider of enterprise contact centre software announces a partnership with Blueworx, a provider of interactive voice and customer experience solutions. Bright Pattern Contact Center Software enables Blueworx to deliver the most innovative and effortless omnichannel solution to midsize and enterprise customers across all industries. Continue reading Bright Pattern Announces Partnership with Blueworx to Deliver a Seamless Approach to Omnichannel Self-Service in the Cloud →

Vonage, a global business cloud communications leader, has announced a partnership with Portugal-based telecommunications service company Altice Portugal to provide seamless, contextual SMS and Voice communications to its customers via Nexmo, the Vonage API Platform. Continue reading Vonage Partners with Altice Portugal to Provide Leading-Edge Customer Communications →

DMI has formed a strategic partnership with LivePerson to support its valued clients in navigating the burgeoning conversational commerce category. The new partnership extends DMI’s artificial intelligence-infused customer experience capabilities throughout the company’s extensive digital transformation portfolio. Continue reading DMI and LivePerson Team Up in Strategic Partnership →

LumenVox and Konectiv announced that Konectiv has officially become a LumenVox Skills Certified Partner. LumenVox Partner Skills Certification demonstrates Konectiv’s capability to deliver high quality speech solutions based on the LumenVox speech automation suite. Continue reading Konectiv and LumenVox Enter New Partnership →

Talkdesk, the cloud contact centre for innovative enterprises, and Mitel®, a global leader in business communications announced a strategic partnership to help enterprises transform to meet the demands of today’s digital consumer. Continue reading Mitel and Talkdesk partner for enterprise cloud contact centre solution →

Global B2C marketing automation company, Selligent Marketing Cloud (Selligent) announced a partnership with leading global customer experience technology and services company, TTEC Digital (TTEC), to deliver seamless, data-powered digital customer experiences to consumers around the world. Continue reading Selligent Partners with TTEC Digital to Deliver Data-Powered Digital Customer Experiences across Marketing, Sales and Service →