RealNetworks, and OpenMarket, a leading mobile messaging company announced a new initiative to identify and counter fraud in the US and UK. Preceding a global rollout, OpenMarket will start by implementing a UK pilot deployment of Kontxt™, a machine-learning platform for next-generation A2P messaging from RealNetworks. Continue reading OpenMarket and RealNetworks Join Forces to Combat Messaging Fraud →

3Cinteractive (3C), the leading provider of Rich Communication Services (RCS) for mobile marketing, announced an extended partnership with Interop Technologies™ to expand the reach of RCS campaigns for 3C’s enterprise customers into even more RCS-enabled operator networks through Interop’s industry-leading RCS Business Messaging Platform. Continue reading 3Cinteractive and Interop Technologies Partner to Expand RCS Ecosystem Reach →

Aspect Software, a leading provider of fully integrated consumer engagement, workforce optimization, and self-service omni-channel solutions announced Telarus as a global Master Agent channel partner. Continue reading Aspect Software Announces Partner Relationship with Leading Telecom Master Agent Telarus →

Expanding its industry-leading customer experience solutions, J.D. Power today announced a unique global alliance with ClickFox that combines J.D. Power’s world-leading consumer research, data analytics and customer experience advisory capabilities with ClickFox’s industry-leading customer journey analytics platform which analyzes billions of cross-channel journey interactions at the world’s largest financial services, energy, retail, healthcare and insurance companies. Continue reading J.D. Power and ClickFox Create Alliance →

Verint® announced an expanded partnership with Connex Telecommunications, Inc. (“CTI”), a Canadian telecommunications provider. The partnership gives Connex the ability to offer a broader range of Verint solutions, both on premises and in the cloud, to its customers.* Continue reading Verint and Connex Announce Newly Expanded Partnership →