Enghouse Interactive has announced that it has signed Node4, a UK-based Cloud, Data Centre and Communications solutions provider, as a new member of its EMEA partner programme. As an authorised partner, Node4 will sell, market and deploy a range of Enghouse Interactive products, including the flagship Enghouse Interactive Communications Center (EICC) solution. Continue reading Enghouse Interactive signs Node4 to Elite Partnership Programme →

West Yorkshire-headquartered tech specialist Vapour Cloud has become only the sixth organisation in the UK to achieve approved Avaya Cloud Solutions partner status through BT Wholesale. Continue reading Vapour Cloud becomes approved Avaya partner →

Teleopti, a top, global provider of workforce management (WFM) software, is proud to announce its partnership with ViPcom, the specialist in the Dutch market for customer contact solutions and optimization. Together, Teleopti and ViPcom will take ensure their customers to provide an excellent experience for their customers, all while involving and engaging their employees. Continue reading Teleopti partners with ViPcom to deliver outstanding solutions for superior customer experience →

Loway, worldwide leading provider of solutions for contact-centres, is glad to announce its strategic partnership with CallCabinet Corporation for the development of Atmos CallCabinet for QueueMetrics-Live integration. Continue reading Loway Switzerland announces a new partnership with CallCabinet Corporation →

Mutare, a top provider of innovative voicemail replacement solutions, announced a key partnership with Parlance Corporation, a leading provider of adaptive speech call routing solutions that improve the caller experience. The partnership begins with the two thought leaders bringing the benefits of each other’s solutions to their customer bases—supporting the ongoing drive to deliver better caller experiences. Continue reading Mutare and Parlance Join Forces to Transform Messaging and Improve the Customer Experience →

Zest4 announced an agreement with 8×8, Inc., a leading provider of cloud phone, meeting, collaboration and contact centre solutions, to become a Service Provider Distributor for the UK market. This new relationship will enable Zest4’s channel partners to sell 8×8’s newly launched X Series, the next generation enterprise system of engagement and intelligence, to meet the cloud communications, collaboration and contact centre requirements of mid-market and enterprise companies, Continue reading Zest4 expands cloud communications portfolio with 8×8 partnership →