Sitel Group, one of the largest customer experience companies in the world, announced that it has partnered with speech analytics software provider, CallMiner, to further improve brands conversations with their customers. Continue reading Sitel Group Partners with CallMiner to Improve Customer Experiences Through Speech Recognition and Omnichannel Engagement Analytics
Category Archives: Partnerships
Appian and KPMG Apply Artificial Intelligence to Create Business Value
Appian and KPMG LLP announce an expansion of their strategic alliance. Together, the companies are focused on making it easier to realize the business value of artificial intelligence by combining the KPMG Ignite portfolio of AI services with the speed, features, and intelligent automation capabilities of Appian’s low-code platform. Continue reading Appian and KPMG Apply Artificial Intelligence to Create Business Value
Master Agent MicroCorp Partners with RingCentral to Drive Enterprise Adoption of Cloud Communications Solutions
RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions, announced that MicroCorp, a premier value-added distributor of communications and cloud solutions, has joined its prestigious partner program. Building on its momentum in the channel, RingCentral continues to strengthen its program with strategic partners as enterprise demand for cloud communications solutions continues to rise. Continue reading Master Agent MicroCorp Partners with RingCentral to Drive Enterprise Adoption of Cloud Communications Solutions
HubStor and Red Box Recorders Partner to Bring Voice Archiving Compliance to Microsoft Azure
HubStor, a leading archive-as-a-service solution for unstructured data on the Microsoft Azure cloud platform, announced integration and global partnership with Red Box Recorders, a leading provider of communication recording solutions used by the world’s top 6 banks and 85% of global interdealer brokers. Continue reading HubStor and Red Box Recorders Partner to Bring Voice Archiving Compliance to Microsoft Azure
TCN Announces Integration Partnership with CallMiner, Enhancing Its Cloud-Based Contact Centre Platform with Speech Analytics
TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced its integration partnership with CallMiner, the award-winning platform provider of speech and customer engagement analytics. Continue reading TCN Announces Integration Partnership with CallMiner, Enhancing Its Cloud-Based Contact Centre Platform with Speech Analytics
VOX Network Solutions and Enacomm Team Up
VOX Network Solutions (VOX) has announced a partnership with Enacomm to bring Enacomm’s industry-leading, innovative and transformative self-service solutions to VOX clients. Through its flagship Contact Center practice, VOX provides consulting, services and solutions to some of the largest contact centres in the world. Continue reading VOX Network Solutions and Enacomm Team Up