Category Archives: Partnerships

IPsoft Collaborates with Penn State University to Advance Education and Innovation in Artificial Intelligence Technologies

IPsoft, the leading digital labor company announced a strategic relationship with Penn State University to advance the development of the autonomic and cognitive technologies that form the backbone of artificial intelligence. Through education, research and hands-on engagement, Penn State and IPsoft will prepare future leaders with the skills and knowledge they need to thrive in a leading-edge organization, where human and digital employees work together to realize competitive advantage. Continue reading IPsoft Collaborates with Penn State University to Advance Education and Innovation in Artificial Intelligence Technologies

Evolve IP and Monet Software Partner to Improve Workforce Management for Contact Centres

PRESS RELEASE: Evolve IP, The Cloud Services Company™ announced a partnership with Monet Software and the release of a unified, cloud-based Contact Center and Workforce Management (WFM) platform, combining Monet’s WFO Live service and Evolve IP’s award-winning, multi-channel contact center solution. Continue reading Evolve IP and Monet Software Partner to Improve Workforce Management for Contact Centres

FrontSpin partners with Voxbone to put sales calls in the fast lane

PRESS RELEASE: FrontSpin is supercharging sales efforts around the world with international telephony support from Voxbone. FrontSpin’s voice calls are a vital part of the salesperson’s toolkit, and its sales acceleration platform is designed to enable sales reps to have more meaningful conversations in less time. Founded in 2014, FrontSpin is a leading sales solution that streamlines communications across voice, email and social. Continue reading FrontSpin partners with Voxbone to put sales calls in the fast lane

Pega Extends Cloud Choice Through Collaboration with Pivotal

Pegasystems extended its cloud choice commitment by giving clients even more freedom to deploy Pega solutions on their preferred cloud provider with no vendor lock-in. To support this initiative, Pega has teamed up with Pivotal®, the company accelerating enterprise digital transformation, to deliver Pega software on Pivotal Cloud Foundry®. Continue reading Pega Extends Cloud Choice Through Collaboration with Pivotal

Serenova and Calabrio Announce Strategic Partnership to Offer Contact Center Management and Workforce Optimization Together in AWS

Serenova, the most globally scalable contact center-as-a-service (CCaaS) provider, and Calabrio, a leading provider of customer engagement and analytics software announced a strategic partnership in which Serenova will resell Calabrio’s Workforce Optimization (WFO) software offering. Continue reading Serenova and Calabrio Announce Strategic Partnership to Offer Contact Center Management and Workforce Optimization Together in AWS