Jotform, a leading online forms SaaS solution, and Loom, a video messaging and collaboration tool, have joined forces to streamline asynchronous communication and provide visual information by releasing two new Loom widgets on the Jotform platform. Continue reading Jotform and Loom partner to streamline asynchronous communication and provide visual information for teams →

Lightico, leading provider of digital customer interactions, and Digital Customer Service (DCS) leader Glia announced a partnership to make complex customer engagements—such as credit card, insurance policy or mortgage applications—easier to complete, as part of a seamless OnScreen experience. Continue reading Lightico and Glia Partner to Help Financial Institutions Simplify OnScreen Customer Experiences →

Alcatel-Lucent Enterprise, a leading provider of networking solutions tailored to customers’ industries, appoints the Nuvias Group as a distributor across the Nordics and Baltics. Continue reading Alcatel-Lucent Enterprise Appoints the Nuvias Group as Distributor across the Nordics and Baltics →

Yext, the Answers company, announced a partnership with what3words, a platform that’s revolutionising the way we communicate location. Through this partnership, businesses can more easily direct their customers to any precise location using a unique combination of three random words: a what3words address. Continue reading Yext partners with what3words to give customers more control over their location data →

Startek®, a global customer experience (CX) solutions provider, announced that it has partnered with Genesys®, a leader in cloud customer experience orchestration, to further enhance its delivery of omnichannel solutions. Continue reading Startek® Partners with Genesys® for Advanced Experience Orchestration Capabilities →

Tanla, a leading global CPaaS provider, and Kore.ai, the world’s leading enterprise conversational AI software platform and solutions company, announced an exclusive partnership in five countries – India, United Arab Emirates, Indonesia, Vietnam, and Philippines. Continue reading Tanla forges exclusive partnership with Kore.ai to offer Conversational AI Solutions on Wisely →