Sabio Group, the digital customer experience (CX) transformation specialist, has expanded its partnerships with Google Cloud and Twilio by building a new solution to rapidly deploy Google Cloud Contact Center AI (CCAI) across the Twilio Flex platform. Continue reading Sabio Group announces expanded partnership with Google Cloud and Twilio
Category Archives: Partnerships
Avaya and Alcatel-Lucent Enterprise Announce Strategic Partnership to Accelerate Their Customers’ Transformation to the Cloud
Avaya, a global leader in solutions to enhance and simplify communications and collaboration, and Alcatel-Lucent Enterprise, a leading international provider of communications, networking and cloud solutions announced a strategic partnership that extends the availability of Avaya’s OneCloud CCaaS (Contact Centre as a Service) composable solutions to ALE’s global base of customers while also making ALE’s digital networking solutions available on a global basis to Avaya customers. Continue reading Avaya and Alcatel-Lucent Enterprise Announce Strategic Partnership to Accelerate Their Customers’ Transformation to the Cloud
PCI Pal Partners With Five9 to Provide Secure Payments on the Five9 CX Marketplace
PCI Pal®, the global provider of secure payment solutions, announces it has joined the Five9 CX Marketplace as an approved Secure Payments partner. The PCI Pal solution has been accredited and listed on the Five9 CX Marketplace. Continue reading PCI Pal Partners With Five9 to Provide Secure Payments on the Five9 CX Marketplace
Bandwidth Announces Integration with Pindrop to Add Out-of-the-Box Voice Authentication for Enterprise Contact Centre Move to the Cloud
Bandwidth, a leading global enterprise cloud communications company, announced a partnership and integration with PindropⓇ, a global leader in voice authentication technology. Continue reading Bandwidth Announces Integration with Pindrop to Add Out-of-the-Box Voice Authentication for Enterprise Contact Centre Move to the Cloud
Treasure Data and Sinch Partner to Provide More Personalized Omnichannel Touchpoints in the Era of ‘Conversational Commerce’
Treasure Data, a leading enterprise customer data platform (CDP), announced a strategic partnership with Sinch, a global leader in cloud communications and mobile customer engagement, to provide more personalized and engaged conversations with customers across different channels. Continue reading Treasure Data and Sinch Partner to Provide More Personalized Omnichannel Touchpoints in the Era of ‘Conversational Commerce’
Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services
Glia, the leading provider of Digital Customer Service (DCS), has enhanced its rich messaging solution powered by Twilio for communicating with customers and members. Continue reading Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services