Nuvias UC, a leading, high-value, solutions-led EMEA distributor, announces that Logitech’s award-winning business portfolio of video conferencing will now be a part of its UC&C solutions stack, available to channel partners, with the option of value-added support services. Continue reading Nuvias UC continues to build a first-class vendor portfolio with the addition of Logitech video conferencing →

Enghouse Interactive, a leading global provider of contact centre and video collaboration software, and Veridas, a world leader in biometric solutions for digital identity verification development, have unveiled their joint video conferencing solution with facial biometrics. Continue reading Enghouse Vidyo bets on Veridas’ facial biometrics to eliminate fraud in video conferences →

Startek, a global provider of customer experience management solutions, announced a strategic collaboration with Automation Anywhere™, a global leader in cloud robotic process automation (RPA). By joining forces, Startek, along with Automation Anywhere, will implement AI-powered RPA capabilities across its customer experience (CX) value chain by efficiently catering to the growing demand from its partners. Continue reading Startek Announces Collaboration with Automation Anywhere to Strengthen its RPA Capabilities →

Mitel®, a global leader in business communications, continues to deepen its ‘partner-first’ approach with the introduction of two new cloud-centric programs for partners. Continue reading Mitel Introduces Amplify & Velocity Programs For Partners →

Conversational AI firm DRUID has formed a new partnership with Milton Keynes-based technology consultancy, Velocity IT to help existing and prospective clients get the most out of their artificial intelligence technology. Continue reading DRUID and Velocity partner to provide development of conversational AI →

VCC Live, the cloud contact centre software specialists announces its partnership with SEON, the fraud fighters. Through the deal, they will work together to help end fraud for contact centres in the banking, financial services and insurance (BFSI) sector. Continue reading VCC Live and SEON partner to deliver omnichannel fraud prevention solutions →