Cirrus, the leaders in cloud contact centre solutions, has announced a partnership with Amillan, an agile communications technology specialist, to provide advanced cloud contact centre solutions for end-customers. Continue reading Cirrus Partners with Amillan to provide true cloud contact centre capability →

After numerous joint references, the French service company NXO and the German software and cloud provider ASC Technologies AG are now taking the next step by launching a new offering to address the compliance challenges of cloud-hosted communications solutions. Continue reading NXO and ASC Join Forces to Address Compliance Challenges of Cloud Collaboration →

RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, announced a partnership with Deutsche Telekom to transform business communications for customers of all sizes. Continue reading RingCentral Announces Partnership With Deutsche Telekom →

Mitel®, a global leader in business communications, announced a strategic partnership with Five9, a leading provider of the intelligent cloud contact centre, which will provide customers and partners worldwide with access to a leading contact centre as a service (CCaaS) solution that operates seamlessly with Mitel’s unified communications solutions. Continue reading Mitel Partners with Five9 to Expand Cloud Contact Centre Portfolio →

SVL is delighted to announce its partnership with Europe’s leading customer service outsourcer, Ascensos, to deliver a brand new bespoke Amazon Connect platform that will revolutionise both their service to clients and agent experience. Continue reading SVL partners leading outsourcer Ascensos to provide outstanding new service to contact centre clients. →

RingCentral and NICE announced a multi-year expansion and extension of their long-term agreement to market and sell RingCentral Contact Center™ worldwide. Continue reading RingCentral and NICE Expand and Extend Partnership →