UK-based secure cloud services provider, Six Degrees has announced its partnership with 8×8, a leading SaaS provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. Continue reading Six Degrees partners with 8×8 to deliver fully-integrated unified communications, collaboration and contact centre solutions →

Khoros, a global leader in digital-first customer engagement software, announced it has partnered with Medallia, the global leader in experience management. Continue reading Khoros and Medallia Partner to Provide Brands with the Most Complete View of their Customers and Enhance Customer Experience →

Vodafone Business and RingCentral, a leading provider of global enterprise cloud communications, collaboration and contact centre solutions, announced a strategic partnership that seeks to transform business communications and collaboration. Continue reading Vodafone Business and RingCentral Announce Strategic Partnership to Deliver New Cloud-based Communications Services →

Medallia, the leader in experience management announced a partnership with Five9, a leading cloud contact centre provider. The two companies will deliver a seamless integration between the Five9 Intelligent Cloud Contact Center and Medallia Experience Cloud – providing real-time feedback and analytics on call centre interactions and customer engagement. Continue reading Medallia and Five9 Partner to Provide Call Centre and Customer Experience Leaders with Rich Insights →

Zoi Meet, an award winning startup that brings conversation intelligence to virtual meetings in the enterprise, announced a partnership with Lifesize, a global innovator of immersive enterprise communication solutions. Continue reading Lifesize Partners with Zoi Meet to Enhance the Online Meeting Experience →

Jacada, a pioneer of intelligent customer service automation, has announced its newest strategic partner, Servion Global Solutions, a leading Contact Center and Customer Experience (CX) solution provider. The partnership enables Servion to resell, deploy and support Jacada’s entire customer service automation portfolio globally. Continue reading Servion Global Solutions and Jacada Join Forces to Build Automation-First Contact Centres & Deliver Effortless Customer Experiences →