Koopid.ai announced that it has expanded its strategic partnerships through a new agreement with Puzzel enabling Puzzel customers and partners to access Koopid’s next-generation, AI-powered Customer Experience Orchestration platform, designed to enable seamless self-service customer journeys. Continue reading Koopid.ai to partner with Puzzel →

Amazon Web Services, Inc. (AWS), an Amazon.com company and Slack announced a new multi-year agreement to deliver solutions for enhanced enterprise workforce collaboration. Slack and AWS will strategically partner to help distributed development teams communicate and become more efficient and agile in managing their AWS resources from inside Slack. Continue reading AWS and Slack Join Forces to Deliver the Future of the Enterprise Workplace →

Fluent announced it has partnered with Zendesk, to enhance its customer support services. This move further signifies Fluent’s dedication to creating seamless digital experiences that empower consumers to engage with the products and services that enrich their lives. Continue reading Fluent Partners with Zendesk to Enhance Consumer Experience →

IMImobile announced that it has signed a new partnership agreement with integrated business services company Communisis, An OSG Company. Communisis provides print and digital communications services to large enterprises such as banks, insurance providers and utilities. Continue reading IMImobile signs partnership agreement with Communisis →

Serenova, a leading contact centre-as-a-service (CCaaS) and workforce optimization (WFO) solution provider, announced it has entered into a referral partnership with Fuze, a leading cloud-based unified communications (UCaaS) provider for the modern global enterprise. Continue reading Serenova Announces Referral Partnership with Fuze →

Mitel®, a global leader in business communications, announced that its flagship private cloud solution, MiCloud Flex, is now available on Google Cloud in the United Kingdom, United States and France. Continue reading Mitel Enhances Wholesale Enterprise Communications and Collaboration Solution Through Partnership with Google Cloud →