Coveo, the AI solutions leader, and Sitecore®, the global leader in digital experience management software announced an expanded offering that includes the development of a new AI-powered search and recommendations solution for mid-market customers that will provide best-in-class capabilities, previously accessible only to enterprise-level customers. Continue reading Coveo and Sitecore Expand Offering to Bring AI-Powered Search and Recommendations for Mid-Market Customers →

AudioCodes, a leading vendor of advanced voice networking and media processing solutions for the digital workplace announced that it is collaborating with NEC Corporation to offer a comprehensive voice and data layer network monitoring and analytics solution. Continue reading NEC and AudioCodes Collaborate to Provide Monitoring and Analytics Solution →

IPC, a leading global provider of secure, compliant communications and networking solutions for the financial markets community, has partnered with Red Box, a leading dedicated voice capture specialist to further service the global financial markets needs around secure voice recording and compliance. Continue reading IPC and Red Box Form Strategic Partnership →

Three leading technology providers — 8×8, Poly (formerly Plantronics and Polycom) and ScanSource announced they are joining forces to help companies easily move away from legacy on-premises business communication systems to true cloud-based communication solutions. Continue reading 8×8, Poly and ScanSource announce industry-first ‘move to cloud’ program →

Fuze, the leading cloud communications platform provider for the modern global enterprise announced a new integration with Gong, an AI-driven revenue intelligence platform for revenue teams. Continue reading Fuze Announces Gong AI Integration to Deliver Insights from Sales Calls →

Ayehu, a leader in intelligent automation, and Rulai announced a partnership to deliver a self-driving IT issue resolution offering powered by AI. The Rulai integration goes beyond the limitations of traditional chatbot communication capabilities to deliver virtual service agents (VSAs) that complete IT service desk work. Continue reading Ayehu and Rulai team up to turn chatbots into workbots, enabling the self-driving IT service desk →