8×8 announced that AVANT Communications, a platform for IT decision-making for next generation technologies, has deployed the 8×8 X Series Unified Communications as a Service (UCaaS) solution to help enhance the employee experience for their mobile and remote workforce in the United States and United Kingdom. Continue reading AVANT Communications Deploys 8×8 to Modernise Its Communications and Video Collaboration
Category Archives: Who’s Buying What?
Activate Group Ltd Keeping UK’s Key Workers on the Road with Rapid Transition to Remote Customer Service Team Using 8×8
8×8 announced it has enabled Activate Group Limited (AGL) to keep the UK’s key workers on the road by transitioning its contact centre staff to work remotely in just 24 hours with the 8×8 cloud communications solution. Continue reading Activate Group Ltd Keeping UK’s Key Workers on the Road with Rapid Transition to Remote Customer Service Team Using 8×8
Sytel’s 48 Hour Cloud Contact Centre Challenge
Sytel have installed a production-ready 200 seat cloud contact centre within 48 hours, in response to a customer needing a fast operational shift. Continue reading Sytel’s 48 Hour Cloud Contact Centre Challenge
EIMS Shifts to Remote Sales Engagement in Spain, the UK and New Zealand with 8×8
8×8 announced EIMS, a United Kingdom-based technology lead-generation, sales and channel agency with global operations, is now using the 8×8 cloud communications solution to enable its sales representatives across Spain, the UK and New Zealand to safely and productively work from home. Continue reading EIMS Shifts to Remote Sales Engagement in Spain, the UK and New Zealand with 8×8
Digital Marketing Institute shifts to Talkdesk cloud contact centre solutions
Talkdesk® announced Digital Marketing Institute (DMI) selected Talkdesk as its contact centre solutions provider. DMI is the global standard in digital marketing professional learning and certification, with a growing network of customers and partners in more than 150 countries. Continue reading Digital Marketing Institute shifts to Talkdesk cloud contact centre solutions
Bright Pattern chosen by MarketSource to support call centre operations
Bright Pattern, a leading provider of omnichannel cloud contact center software, announced that it was chosen by sales outsourcing leader MarketSource, Inc. to provide the company with an omnichannel platform for recruiting, hiring, and managing its outsourced sales teams. Continue reading Bright Pattern chosen by MarketSource to support call centre operations