8×8 announced that it has been selected by Acer America, one of the world’s largest multinational PC companies, as the provider of choice for its employees and contact centres in North and South America. Continue reading Acer Gains Actionable Insights into Customer Experience with 8×8
Category Archives: Who’s Buying What?
IT Naturally moves to Talkdesk
Talkdesk® announced IT Naturally selected Talkdesk as its contact centre solution. A leading provider of IT support and transformation, IT Naturally chose Talkdesk to support business continuity initiatives, keep operations moving forward and equip agents with best-in-class tools to work from anywhere. Continue reading IT Naturally moves to Talkdesk
AVANT Communications Deploys 8×8 to Modernise Its Communications and Video Collaboration
8×8 announced that AVANT Communications, a platform for IT decision-making for next generation technologies, has deployed the 8×8 X Series Unified Communications as a Service (UCaaS) solution to help enhance the employee experience for their mobile and remote workforce in the United States and United Kingdom. Continue reading AVANT Communications Deploys 8×8 to Modernise Its Communications and Video Collaboration
Activate Group Ltd Keeping UK’s Key Workers on the Road with Rapid Transition to Remote Customer Service Team Using 8×8
8×8 announced it has enabled Activate Group Limited (AGL) to keep the UK’s key workers on the road by transitioning its contact centre staff to work remotely in just 24 hours with the 8×8 cloud communications solution. Continue reading Activate Group Ltd Keeping UK’s Key Workers on the Road with Rapid Transition to Remote Customer Service Team Using 8×8
Sytel’s 48 Hour Cloud Contact Centre Challenge
Sytel have installed a production-ready 200 seat cloud contact centre within 48 hours, in response to a customer needing a fast operational shift. Continue reading Sytel’s 48 Hour Cloud Contact Centre Challenge
EIMS Shifts to Remote Sales Engagement in Spain, the UK and New Zealand with 8×8
8×8 announced EIMS, a United Kingdom-based technology lead-generation, sales and channel agency with global operations, is now using the 8×8 cloud communications solution to enable its sales representatives across Spain, the UK and New Zealand to safely and productively work from home. Continue reading EIMS Shifts to Remote Sales Engagement in Spain, the UK and New Zealand with 8×8