Talkdesk® announced ORGANO chose Talkdesk Enterprise Cloud Contact Center to power its customer service operations. Talkdesk’s seamless integrations with best-in-class CRM systems, easy add-on capabilities through AppConnect, and a strong reputation for reliability and data security, ORGANO aims to make customer experience a competitive advantage with Talkdesk. Continue reading ORGANO selects Talkdesk Enterprise Cloud Contact Center to elevate customer experience
Category Archives: Who’s Buying What?
Google Cloud Helps Lowe’s Build a True ‘Channel-less’ Customer Experience
Google Cloud and Lowe’s announced the two companies are expanding their work together to create a best-in-class technology foundation to help Lowe’s deliver exceptional customer experiences and empower store associates with tools to better serve customers, regardless of how they shop. Continue reading Google Cloud Helps Lowe’s Build a True ‘Channel-less’ Customer Experience
Bundesliga Goes All-In on AWS to Revolutionize Football Viewing Experience
Amazon Web Services, Inc. (AWS), an Amazon.com company, announced that Germany’s Bundesliga has selected AWS as its official technology provider to deliver more in-depth insight into every live broadcast of Bundesliga games and enable new personalized fan experiences. Continue reading Bundesliga Goes All-In on AWS to Revolutionize Football Viewing Experience
University of Pennsylvania’s Information Systems & Computing Department Selects Vonage to Power Campus Communications
Vonage, a global leader in business cloud communications, has partnered with the University of Pennsylvania’s (Penn) Information Systems & Computing Department (ISC) to power communications for more than 14,000 faculty and staff on its main campus in Philadelphia, PA. Continue reading University of Pennsylvania’s Information Systems & Computing Department Selects Vonage to Power Campus Communications
Chesterfield Royal Hospital improves appointment system for patients
Netcall is providing a digital portal to Chesterfield Royal Hospitals NHS Foundation Trust to offer patients 24/7 access to their appointment information from early 2020. Continue reading Chesterfield Royal Hospital improves appointment system for patients
Cloud5 Helps “Leave the Light On” for Motel 6
Cloud5 Communications Contact Center has been engaged by G6 Hospitality LLC to help deliver on the Motel 6 brand promise to “leave the light on” for millions of hotel voice reservations callers to its contact centre 24 hours a day, 365 days a year. Continue reading Cloud5 Helps “Leave the Light On” for Motel 6