Category Archives: Who’s Buying What?

Samsung Wins Home Office Contract To Supply Upgrade Emergency Services Network

Samsung Electronics announced that the company has been awarded a contract for the supply of smartphones and related accessories by the Home Office for use on the emergency services network (ESN), which will see a new communications network rolled out to all police, fire, ambulance and other public safety users across the UK. Continue reading Samsung Wins Home Office Contract To Supply Upgrade Emergency Services Network

Maserati Selects Accenture Interactive to Help Re-Imagine the Customer Experience

Accenture announced that Maserati, the premium luxury vehicle manufacturer, has appointed Accenture Interactive to help enhance the full Maserati customer experience across all digital channels; expand global sales; and extend Maserati’s brand equity around the world. Continue reading Maserati Selects Accenture Interactive to Help Re-Imagine the Customer Experience

NICE empowers Garanti Bank to improve customer service and build brand loyalty with its advanced analytics solution

NICE announced that Turkiye Garanti Bankası A.Ş., Turkey’s second largest private bank, is using NICE’s leading analytics solution to boost efficiency, improve customer satisfaction, and ensure greater regulatory adherence. In fact, the bank reduced complaints by almost 15 percent and increased customer satisfaction in the Collection Department within months of implementation. Continue reading NICE empowers Garanti Bank to improve customer service and build brand loyalty with its advanced analytics solution

Cygnet Health Care selects Olive to deliver a new managed cloud and enterprise mobility communications infrastructure

The UK’s leading national mental health care provider, Cygnet Health Care has chosen High Wycombe based Olive Communications, the leading cloud managed service provider to transform its communications infrastructure. Continue reading Cygnet Health Care selects Olive to deliver a new managed cloud and enterprise mobility communications infrastructure

Royal Brompton and Harefield NHS Foundation Trust selects Maintel to deliver cloud-based communications solution

Royal Brompton & Harefield NHS Foundation Trust has selected managed communications specialist Maintel to provide an industry-leading unified communications solution as part of its digital transformation strategy. Maintel’s ICON Communicate will allow 3,000 staff to benefit from a fully managed cloud telephony solution. Continue reading Royal Brompton and Harefield NHS Foundation Trust selects Maintel to deliver cloud-based communications solution