Accenture has agreed to acquire GemSeek, a leading customer experience analytics provider helping global businesses understand customers through insights, analytics and AI-powered predictive models. Continue reading Accenture to Acquire GemSeek to Further Expand its Customer Analytics Services
Tag Archives: Accenture
MTN, Accenture and Genesys unite to elevate the customer experience
MTN, Africa’s leading telecommunications service provider, is elevating customer experience through a transformative partnership with global consulting firm Accenture and customer experience solutions provider Genesys. Continue reading MTN, Accenture and Genesys unite to elevate the customer experience
Amadeus to Work with Microsoft and Accenture to Develop New Generative AI-Powered Integrations to Support Corporate Travel Management
As part of its ongoing partnerships strategy, Amadeus announced it is working with Microsoft and Accenture to develop new AI-powered integrations between its travel and expense platform Cytric Easy and Microsoft 365. Continue reading Amadeus to Work with Microsoft and Accenture to Develop New Generative AI-Powered Integrations to Support Corporate Travel Management
Accenture Introduces Ella and Ethan, AI Bots to Improve a Patient’s Health and Care Using the Accenture Intelligent Patient Platform
Accenture has enhanced the Accenture Intelligent Patient Platform with the addition of Ella and Ethan, two interactive virtual-assistant bots that use artificial intelligence (AI) to constantly learn and make intelligent recommendations for interactions between life sciences companies, patients, health care providers (HCPs) and caregivers. Continue reading Accenture Introduces Ella and Ethan, AI Bots to Improve a Patient’s Health and Care Using the Accenture Intelligent Patient Platform
Maserati Selects Accenture Interactive to Help Re-Imagine the Customer Experience
Accenture announced that Maserati, the premium luxury vehicle manufacturer, has appointed Accenture Interactive to help enhance the full Maserati customer experience across all digital channels; expand global sales; and extend Maserati’s brand equity around the world. Continue reading Maserati Selects Accenture Interactive to Help Re-Imagine the Customer Experience
Pegasystems and Accenture Team to Offer CSPs Intelligent Customer Decisioning as a Service to Improve Customer Engagement
Pegasystems, the software company empowering customer engagement at the world’s leading enterprises, and Accenture, a leading global professional services company launched Intelligent Customer Decisioning as a Service, a cloud-based solution designed to advance marketing strategies for telecommunications providers. Continue reading Pegasystems and Accenture Team to Offer CSPs Intelligent Customer Decisioning as a Service to Improve Customer Engagement